Skills

Accounts Payableunmatched

Asset Managementunmatched

Auditingunmatched

CCTVunmatched

Communication Skillsunmatched

Corporate Policiesunmatched

Customer Support/Serviceunmatched

Diversityunmatched

Federal Laws and Regulationsunmatched

Functional Testingunmatched

High School Diplomaunmatched

Investigative Reportsunmatched

Law Enforcementunmatched

Loss Preventionunmatched

Maintain Complianceunmatched

Physical Securityunmatched

Presentation/Verbal Skillsunmatched

Problem Solving Skillsunmatched

Profit & Lossunmatched

Reporting Skillsunmatched

Resolve Customer Issuesunmatched

Retailunmatched

Special Needsunmatched

State Laws and Regulationsunmatched

Surveillanceunmatched

System Operationsunmatched

Willing to Travelunmatched

Writing Skillsunmatched

Description

Protect company assets through the execution of safety initiatives, inventory recovery and internal and external theft reduction programs. Assist with reduction of lost inventory, time, and assets, monitor surveillance equipment and partner with the district asset protection (AP) manager in the implementation and oversight of AP initiatives. Identify, observe and apprehend shoplifters and others (internal or external) involved in criminal activity impacting the company. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.MINIMUM

High School Diploma or GED
Excellent oral/written communication skills
Exceptional customer service skills
Demonstrated ability to maintain integrity, honesty and professionalism
Ability to diffuse confrontational situations

DESIRED

Bachelor's Degree
1 year of retail asset protection experience
Any multi-store asset protection experience
Wicklander Certification
Operational knowledge of CCTV systems

Conduct plainclothes surveillance to detect internal and external loss within a store environment
Conduct internal and external investigations and report findings to appropriate stakeholders; apprehend individuals involved in illegal acts
Comply with all federal, state, and local laws, as well as company policies and procedures, when carrying out responsibilities
Conduct physical security checks; make recommendations to prevent loss and improve profitability
Partner with law enforcement and prepare case reports for criminal prosecution
Identify and resolve conditions/behaviors that affect shrink, safety and profitability by auditing for compliance and communicating AP awareness
Serve as a district and division liaison to identify and develop solutions to reduce waste
Complete thorough reports on all AP related activities
Support the district asset protection manager (APM) in execution of AP initiatives
Ensure the implementation and effectiveness of AP strategies at store level
Assist the district APM with external and internal investigations
Testify in court and labor hearings on behalf of the company
Ensure compliance with corporate policies and procedures
Test functionality of store AP equipment (EAS, Lane Hawk, CCTV, etc.) during store visits
Travel to locations throughout the division and maintain ability to work a varied schedule and on weekends
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential job functions of this position with or without reasonable accommodation

About Company

Ralphs core values of Honesty, Respect, Integrity, Diversity, Inclusion and Safety frame our work and daily decisions. At Ralphs, we value Southern California’s diversity and constantly strive to reflect that diversity in our work force, the companies we do business with and the Customers we serve.

Ralphs not only succeeds within the grocery industry, but also gives back to the local communities. Ralphs annually provides more than $8 million in donations to organizations focused on health, education, the fight against hunger and developing our youth.

If you’re passionate about people and passionate about service, we welcome you to apply for our job openings.

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