Asset Solutions Specialist- ( Collections ) Training in person, Hybrid position

As an Employee

We live by the Fish! Philosophy, which means we actively choose to bring passion to our work, find ways to Play and bring joy to the office and constantly look for ways to Make Someone’s Day both for our members and our teammates. Above all, we believe in being truly Present for one another.

Comprehensive Benefits:

• Medical, dental, vision, FSA, HSA options for full-time employees.
• Paid holidays, vacation, and sick time.
• Retirement 401(k) plan which offers company match
• Training & development opportunities.
• Tuition assistance.
• Community focused volunteer opportunities.
• Promotes a solid work/life balance.
• Banking perks and discount programs.
• Employee recognition program

Compensation range: $21.00 - $24.00 per hour

The actual salary offered within the range is dependent on a variety of factors including, but not limited to relevant experience, qualifications, skills, level offered, and performance expectations.

Position Overview

We are seeking an Asset Solutions Specialist who will preserve the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments and/or recovering collateral.

Essential Functions & Responsibilities:

• Contacts delinquent accounts (by assigned queue) by phone calls, mail and email
• Takes appropriate action to bring current
• Reply to attorney emails (back-up)
• Charge off loans (smart pay and overdrawn accounts)
• Posting attorney checks (back-up)
• Debt Settlement related work - filing claims, follow-up and applying payments
• Filling out charge off worksheet and send to management for approval
• Processing returned mail on collections related activity
• Insurance Claims - filing claims, follow-up and applying payments
• Process subpoenas (back-up)
• All other necessary filings

Knowledge & Skills Needed to be successful in this role

• A minimum of six months to two (2) years' experience in related positions is normally required.
• Associate’s degree is normally required
• Excellent communication skills and strong attention to detail.
• Proficiency with a PC and associated programs (such as Microsoft Office)
• Ability to build relationships with members, teammates and other companies is essential
• Must have ability to maintain confidentiality
• Ability to motivate or influence others

Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Advantage Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to ethnicity, color, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, religion, disability, sexual orientation, education, and culture.