Assistant Administrator II

Assistant Administrator II

Salary

$60,000.00 - $65,709.90 Annually

Location

2002 - Water

Job Type

Full-time

Job Number

11036-HR

Department

2002 - Public Utilities - Water

Division

200222 - Utilities-Administration

Opening Date

09/18/2026

Closing Date

10/1/2026 11:59 PM Eastern

• Description
• Benefits

Description

Assistant Administrator II

Examples of Duties

Under general direction, provides advanced administrative and operational support to executive or senior-level leadership. Prepares complex correspondence, reports, presentations, and confidential documents. Coordinates and manages schedules, meetings, and high-level communications. Serves as a liaison between leadership, staff, departments, and external stakeholders. Assists in tracking projects, initiatives, and departmental priorities. Reviews, compiles, and analyzes information to support decision-making. Exercises independent judgment in handling sensitive and confidential matters. Utilizes various systems and software to support departmental operations. Performs related duties as required. This classification does not include supervisory or managerial responsibilities.

Minimum Qualifications

• Bachelor's Degree in Business Administration, Public Administration, or closely related field preferred.
• Four years of full-time paid experience in office administration, executive administrative support, or related administrative role in government or private industry required.
• Any equivalent combination of education, training, and experience may substitute for the required experience on a year-for-year basis.
• Advanced proficiency in office software and systems (e.g., Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook).

Demonstrated ability to prepare complex reports, correspondence, and presentations.

• Strong organizational, written, and verbal communication skills with attention to detail and the ability to handle confidential and sensitive information.
• Ability to exercise independent judgment, prioritize assignments, and coordinate multiple tasks or projects.

Supplemental Information

Primary Responsibilities

Under direct supervision, Assistant Administrator II duties and responsibilities include providing administrative support to ensure efficient operation of the Department of Public Utilities Human Resources (DPU HR). Responsible for confidential and time sensitive matters. Ability to effectively communicate face-to-face, phone and email ensuring that all duties are completed accurately and delivered with high quality and in a timely manner. The following duties indicate the general nature and level of work performed by the Assistant Administrator II. The listed duties are not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. Other duties may be required or assigned at any time.

• Serves as a key contact and liaison for the Department of Public Utilities Human Resources.
• Performs clerical and administrative duties such as composing letters, memos, reports, etc.
• Prepare complex correspondence, reports, presentations and confidential documents.
• Utilizing and maintaining various core system platforms to complete various tasks.
• Initiates and completes employee onboarding and offboarding processes.
• Coordinate, track and process public records requests in compliance with the city guidelines.
• Serve as the SharePoint site administrator for DPU HR which includes organization and maintenance of assigned site.
• Provide support in the creation, formation and maintenance of DPU HR's Standard Operating Procedures and associated templates, forms, etc.
• Screen/receive visitors and callers, and explain procedures, provides information and/or refers inquiries to appropriate staff.
• Responds to inquiries requiring knowledge of policies, procedures, or directs them to proper departments.
• Coordinates and schedules meetings; may serve as recorder of minutes with responsibility for transcription and distribution.
• Tracks projects, deadlines, initiatives and priorities to support decision making.
• Assist in planning, organizing and promoting programs, events and initiatives.
• Prepare and distribute internal and external communications.
• Maintains confidential and sensitive information and files.
• Coordinates supply orders, facility repairs and maintenance requests.
• Performs other duties as assigned.

Preferred Requirements

• Experience in communications, content creation and brand management.
• Advanced proficiency in creating workflows, templates, checklists and procedural documentation.
• Advanced proficiency in computer applications including Adobe Acrobat Professional, Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Visio, SharePoint and Teams) and digital design tools like Canva and/or Adobe Creative Cloud.

https://www.clevelandohio.gov/city-hall/departments/human-resources/total-rewards

The Citys guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.

The City of Cleveland makes available a variety of benefit options depending upon your employment status and any applicable union membership. In general, benefit options include comprehensive medical, dental, vision, prescription medical and life insurance. Specific information regarding benefit eligibility will be discussed and reviewed at the time of hire.

Employer City of Cleveland

Address 601 Lakeside Avenue

Cleveland, Ohio, 44114

Phone 216-664-2493