Assistant Banquets Manager

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Welcome to Hammock Beach Golf Resort & Spa, a premier destination within the Pyramid Global Hospitality portfolio. Nestled along the stunning Atlantic coastline, this luxury resort features 285 beautifully appointed guest rooms and an impressive 114,410 sq. ft. of meeting space, making it an exceptional setting for conferences, events, and unforgettable gatherings. At Hammock Beach Golf Resort & Spa, team members have the opportunity to be part of a world-class hospitality experience, surrounded by breathtaking ocean views, championship golf courses, and a commitment to delivering unparalleled service. If you''re passionate about hospitality and ready to grow your career in a supportive, people-first environment, explore the exciting opportunities available at Hammock Beach Golf Resort & Spa.

What you will have an opportunity to do:

Job Summary

The Banquets Asst Manager is responsible for helping to ensure the efficient operation of the Banquet

Department with a focus on cost control and exceptional guest service. The Banquet Asst Manager

assists with oversight of all aspects of a banquet or event, including set-up, serving, and cleanup. This

incumbent, in partnership with the Banquets Manager, is in charge of hiring, training, coaching,

disciplining and reviewing banquet staff. Management-level associates are expected to work as much

of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime

does apply and is calculated accordingly.

Exempt managers must customarily and regular direct the work of at least 3 full-time associates or

their equivalents. Primary duties must consist of administrative, executive, or professional tasks more

than 50 percent of the time and job duties must also involve the use of discretion and independent

judgement more than 50 percent of the time.

Education & Experience

• High School diploma or equivalent required with at least 2 years of progressive experience in a hotel

or related field.

• Supervisory experience required.
• Must be proficient in Windows operating systems
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including anticipating, preventing,

identifying and solving problems as necessary.

• Must have the ability to assimilate complex information, data, etc. from disparate sources and

consider, adjust or modify to meet the constraints of the particular need.

• Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic

functions.

Job Duties & Functions

• Approach all encounters with guests and employees in a friendly, service oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by

scheduling which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which include wearing the proper

uniform and name tag when working (per brand standards).

• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and

efficient hotel operations.

• Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol

Awareness, CPR & First Aid.

• Prepare schedules and wage progress reports for all Banquet associates.
• Prepare payroll & tip distribution for the Banquet department.
• Assist as necessary in the setup, service and breakdown of banquet functions.
• Coordinate all banquet related food and beverage requirements with the appropriate

department(s).

• Keep kitchen informed of accurate counts for plating.
• Recruit, hire, train and evaluate all Banquet personnel with the assistance of the Food & Beverage

Manager.

• Review menu/service with Catering Manager and Food Production Manager/Assistant.
• Maintain up to date details on banquet functions and communicate to supervisors.
• Responsible for ongoing training of captains/hourly employees to maintain standards of service and

guest service scores.

• Respond to guests' requests as needed
• Prepare banquet checks, obtain guest signatures and inform client of payment procedures at the

completion of all assigned functions.

• Notify the Food & Beverage Manager all materials and equipment that require ordering or need to

be replaced.

• Requisition liquor, etc. for banquet bars.
• Responsible for safety, sanitation, and cleanliness of service areas.
• Responsible for loss prevention programs among service employees.
• Attend Weekly Food & Beverage Meeting to ensure proper communication between departments.
• Participate in required M.O.D. coverage as scheduled.
• Conduct menu classes as necessary to develop staff.
• Attend daily BEO meeting.
• Maintain a professional working relationship and promote open lines of communication with

managers, employees and other departments.

• Ensure that pre-meal meetings are conducted for all functions.
• Control and audit alcoholic and non-alcoholic beverages.
• Review Banquet Staff's hours worked for payroll compilation and submit to accounting on a timely

basis.

• Supervise the work of Banquet Captains/supervisors and observe the performance of hourly service

personnel.

• Assist Food & Beverage Manager and Catering Manager with special promotions or changes.
• Responsible for control and maintenance of all service equipment. Write service requests as

necessary.

• Cross train as necessary as a manager/supervisor in other F&B Outlets
• Assist audio/visual company, as necessary.
• Be familiar with the operation of the P.O.S. system.

What are we looking for?

Compensation:

• Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.