Assistant Branch Manager
Company Jetro Restaurant Depot
Location 126 Wildwood Parkway Homewood AL 35209
Job Type Full-time
Sector Senior Management
Compensation 28.84 - 29.81 an hour
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Position Title Assistant Branch Manager
Department Management
Supervisor Branch Manager
FLSA Exempt
Position Summary Ensure efficient operation of the Branch to ensure customer satisfaction and projected bottom line profit. Manages personnel issues and supervision. Maintains a positive company image by providing courteous friendly and efficient customer service. Maintains company standards by ensuring employees are aware of expectations are properly trained and are held accountable for their actions.
Essential Functions General operations of the Branch.
Develops strong business relationships with customers by maintaining open communication with customers and by quickly and effectively resolving problems
Ensures compliance with established policies and procedures including but not limited to safety HACCP OSHA personnel security pest control and shrink control.
Reviews financial and operational reports and takes necessary actions based on report results.
Directs subordinates to ensure timely and accurate management of all warehouse operations including safety sanitation shelf labels inventory merchandising receiving stocking stacking position order pulling shipping and in store customer service.
Defines the service standards and the operational mission of the branch communicates it to the employees and monitors activities in order to meet the goals of the branch.
Maximizes all sales opportunities by ensuring high levels of customer service by ensuring proper scheduling of the workforce while meeting budgetary guidelines.
Manages selection annual performance appraisals and professional development of all Management level personnel.
Directly supervises and manages department managers.
Coaches managers on employee relation issues such as new hires transfers promotions demotions and any disciplinary action including termination.
Maintains communication with the Corporate Offices to ensure compliance with company policies and procedures as well as state and federal laws and regulations.
Reviews inventory on a regular basis to ensure that the inventory is correct and the products are in-house
Completes and processes necessary reports and paperwork accurately and timely.
Other Responsibilities Assumes special projects and responsibilities as required.
Education Experience and Skills Required Bachelors degree preferred but not required
Minimum 4 years management experience in food service or grocery distribution in a supermarket club warehouse big box or mass merchandising environment.
Background in P&L Inventory control merchandising hiring training staff front end merchandising cash control payroll security loss prevention mandatory.
Strong leadership skills capable of running a high volume warehouse operation.
Must have excellent communication organizational and people management training skills and be extremely customer service oriented.
Commitment to company values and strong customer orientation.
Work Environment For the most part the ambient temperature will be moderate there are areas that are cold such as the Freezer and hot such as the Damages area.
The work is mostly performed standingwalking - must be able to standwalk for up to 4 hours without a break.
Physical labor is infrequent but there may be times when merchandise may need to be moved or an area cleaned.
There will be industrial vehicles forklifts Hilo moving material throughout the warehouse.