Assistant Bursar

JOB SUMMARY:

Reporting to the University Bursar, the Assistant Bursar assists in managing the financial, administrative and operational activities of the Bursar's Office. This includes building billing definitions and managing the student billing process,determining student payment plan details, providing guidance regarding student invoices, enforcing student payment policies, and managing the collections process as required.

The assistant bursar manages functions including student billing, tuition and fee definitions, overseeing the student refund process, processing of federal forms (such as 1098T), setting goals and priorities to maximize resource utilization and consistently delivering results is essential. This includes comparing work performance and outcomes against standards to achieve quality results, as well as holding oneself and others accountable for achieving excellence. The assistant bursar acts as the primary system administrator for the Transact payment system.

This position plays a key role in financial audits and monthly reporting, including running AR aging reports and analyzing the data to ensure the collections dunning process is running on schedule.

ESSENTIAL JOB FUNCTIONS:

• Perform activities associated with the receivable system, including billing, payment plans, collections, write-offs and account reconciliations.
• Utilizes technical expertise with building tuition definitions in the ERP system- Maintain fee tables, billing codes, and refund definitions.
• Oversees the day-to-day operations of the department including training, evaluating, and managing the Student Accounts Specialist and the Collections/Refund Specialist.
• Manage relationships with external collection agencies.
• Oversees the generation, review, and publishing student electronic bills and statements for current and internal collection students.
• Oversee student health insurance process with insurance broker. This includes assisting the Bursar with reconciling invoices to the billing system, processing waiver submissions and preparing the annual reports to the MA Qualifying Student Health Insurance Program.
• Oversees payment plan administrative functions, and oversees the monitoring of the internal payment plans for non-enrolled students.
• Oversees collection efforts of past due accounts including preparation and submission of files to the university's external collection agency.
• Oversee and assist the completion of the annual 1098T preparation, distribution, and communication.
• Managing new partnership coding into the school's Enterprise Resource Planning (ERP) system.
• Oversees the preparation and evaluation of student account refunds in accordance with Title IV regulations and university policy.
• Assists in the financial/year end audit and reporting.
• In the absence of the Bursar, supervises the daily function of the Bursar's Office.
• Attend training as required.
• Perform any other duties or tasks as assigned by the University.

QUALIFICATIONS:

• Bachelor's Degree in Accounting, Business, Finance, Management, or comparable required; Master's Degree preferred.
• Minimum of five (5) years full-time, supervisory, professional experience in higher education.
• Experience with operations management is a must for this role.
• Demonstrated experience with personnel management (including training, supervision, and professional development of staff).
• Demonstrated knowledge of collection laws.
• Demonstrated ability to coordinate strategic initiatives with other departments and to assess institutional effectiveness.
• Knowledge of Jenzabar ERP preferred; other related student accounting systems required.
• Advising on financial projects, policies, tuition changes, and structure, as well as new investments.
• Outstanding interpersonal and management skills.
• Demonstrated ability to cultivate positive relationships with students and authorized payers. organizations.
• Excellent verbal and written communication skills; Excel, Word, and PowerPoint skills.
• Ability to handle extremely sensitive and confidential matters discreetly.
• Ability to work independently in meeting critical deadlines within the department.
• Demonstrated experience with working with diverse student populations is required.
• Ability to adhere to University policies and procedures.
• Ability to handle confidential information with discretion and within FERPA and HIPAA guidelines.
• All new employees must complete the FERPA, Anti-Harassment, and any other required online trainings within 15 days of employment.
• General knowledge of the University's mission, purpose and goals and the role this position plays in achieving those goals.