Assistant Café Manager

Caf East located within the prestigious Grandover Resort, is seeking a dedicated and experienced Assistant Caf Manager to lead daily operations and ensure an exceptional guest experience. The ideal candidate will be a hands-on leader with strong food and beverage knowledge, a passion for hospitality, and the ability to thrive in a fast-paced, high-volume environment. Position Type: Full-Time Open Availability Required Key Responsibilities: Oversee daily operations of Caf, ensuring excellence in service, quality, and guest satisfaction. Lead, coach, and train team members to deliver consistent, high-quality service and uphold resort standards. Develop and implement effective staff training programs to enhance product knowledge, service skills, and operational efficiency. Provide ongoing coaching and mentorship to support employee growth and career development. Manage scheduling, labor costs, and shift coverage to maintain smooth and efficient operations. Maintain strong knowledge of all menu offerings, including food, beverage, and bar operations. Address guest inquiries and complaints promptly and professionally, ensuring appropriate resolutions. Oversee cleanliness, safety, and compliance with health and resort standards across all areas of the restaurant. Manage inventory levels, order supplies, and assist with cost control, reporting, and operational problem-solving. Collaborate with resort leadership to identify improvement opportunities and implement best practices. Qualifications: Minimum 2 years of restaurant management or supervisory experience in a high-volume environment. Strong knowledge of bar operations, food and beverage service, and menu development. Proven ability to lead, train, and motivate a team in a dynamic, fast-paced setting. Excellent communication, organizational, and problem-solving skills. Commitment to providing exceptional guest service and maintaining high operational standards. Open availability, including weekends and holidays, as required by resort operations. Why Join Our Team: At the Grandover Resort, we take pride in cultivating a culture of service excellence and professional growth. As an Assistant Caf Manager, youll play a key role in developing a talented team, driving guest satisfaction, and contributing to the continued success of our resort dining experience. Benefits: Healthinsurance Dentalinsurance VisionInsurance PetInsurance DisabilityInsurance PaidTimeOff 401(k)withemployermatch Employeecafeteria Uniformsprovided HotelDiscountProgram Employee Referral Bonus Program