Assistant Collections Manager

Assistant Collections Manager- 2675 SW 28th St. Wyoming, MI 49519

Make an Impact.

We're looking for an Assistant Collections Manager to join our finance teams. This is more than a collections position—it's an opportunity to improve portfolio performance and help customers succeed.

If you're someone who enjoys solving problems, using data to make decisions, and being held accountable for results, we'd love to meet you.

Compensation & Benefits

• Base pay starting at $22/hr, plus monthly bonus potential up to $1,775
• Total compensation $45,000-$65,000
• Health, Dental & Vision Insurance
• Matching 401(k)
• Paid Time Off
• Extensive paid training and ongoing leadership development
• Career advancement opportunities
• Industry-leading technology and systems
• Established company serving customers for over 36 years

What You'll Do

• Drive portfolio performance by reducing delinquency and charge-offs
• Ensure every customer receives exceptional service throughout the lending process
• Maintain compliance with company lending and collection policies
• Partner with Sales and Service leadership to create an outstanding customer experience
• Assist the Finance Manager in leading daily operations and achieving location goals
• Create a culture of accountability, teamwork, and continuous improvement

What We're Looking For

• Experience in collections, finance, banking, automotive, or consumer lending
• Strong analytical and decision-making skills
• Excellent communication and conflict-resolution abilities
• Ability to prioritize multiple responsibilities in a fast-paced environment
• High level of professionalism, integrity, and accountability
• Strong organizational skills and attention to detail
• Confidence making data-driven decisions
• Automotive finance or subprime lending experience is a plus

Why Join Our Team?

We believe great leaders develop from within.

Success in this role isn't measured simply by collections—it's measured by the strength of your team, the health of your portfolio, and the experience you create for every customer.

If you're looking for a career where you matter, your performance is rewarded, and you have opportunities to grow, we'd like to hear from you.