Assistant Community Manager (Affordable Housing)

Assistant Community Manager
This position is responsible for assisting the Community Manager in the overall operations of the property, development at 2 locations, Silver Spring & Gaithersburg, MD, oversight of the teams, and maintain community compliance with all policies, procedures, and internal quality control standards.

 Sign-On Bonus: $2,000 paid after 90 days of employment!!

Essential Duties

• Assist with the management of the affordable housing recertification process and compliance.
• Maintain property waiting list
• Building positive relationships with prospective and current tenants
• Building positive relationships with prospective and current tenants
• Coordinate on-site data collections and processing of resident information
• Schedule resident recertification interviews and coordinate the apartment inspections
• Ensure proper calculation of income, assets, rent levels, etc.
• Investigates and helps resolve complaints, disturbances and violations
• Maintain resident files in accordance with company policy & regulatory agency policy
• Assist with task associated with the operation of the property: leasing, rent collections, resident services and maintenance
• Preparing and executing detailed and legally compliant lease agreements
• Overseeing all financial procedures including verifying renter income, processing monthly payments and executing default protocols
• Creating organizational systems to support accurate record keeping, efficient financial transactions and prompt renter complaint resolution

• At least 2 years previous property management experience – REQUIRED
• Previous Yardi experience - REQUIRED
• Previous working experience in recertification and compliance of the section 8 process - REQUIRED
• Knowledge of Department of Housing and Urban Development ("HUD") rules and regulations
• COS (Certified Occupancy Specialist) or TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience preferred
• Knowledgeable in rent collections, posting to G/L, completing daily deposits, calculating SODAs, etc.
• Outstanding customer service skills
• Exceptional verbal and written communication skills
• Attention to detail and ability to work independently on assignments 
• Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet  

• Minimum of basic knowledge of computers
• Ability to use Outlook and OneSite/Yardi
• Intermediate knowledge of Microsoft Suites
• Minimum of basic Internet knowledge

This role is non-exempt and has an anticipated pay range from $26 for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors.  Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website.  To learn more about our company and our benefits, go to: https://pratumco.com/careers/

Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.

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