Assistant Community Manager

This position will be at our Big Pine Key property. We are looking for an experienced property manager who will provide overall day-to-day management of the property and support the Community Manager. This includes oversight of property operations with the goal of delivering excellent customer service. 

Primary Duties & Responsibilities  

• Collect and ensure deposit of all monthly base and MH rent (depending on property type) 

• Attract new customers and guests through active marketing, excellent customer service, and adding value to the experience of our guests. 

• Apply your skills in Microsoft Office applications and other web-based applications including email, financial systems, and property management systems. 

• Perform regular property inspections. 

• Promotes guest satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. 

• Liaison with Corporate Office for Accounting/Finance, Human Resources, Marketing, IT and Risk support. 

• Review and submit invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining Community Manager approval, code charges to appropriate chart of account codes, and manage communication between the vendor/contractor, Accounting, and the client/owner as needed. 

• Other assigned duties from the Community Manager. 

• Fill in for Community Manager when required. 

Required Skills/Abilities: 

• Strong communication skills both written and verbal.  

• Proficient in Microsoft Office applications. 

• Ability to prioritize with effective time management and organizational skills.  

• Strongly demonstrates ability to multi-task in a fast-paced environment while maintaining a high level of accuracy and attention to detail.  

• Adaptable and resourceful self-starter with a positive, can-do attitude.  

Education and Experience 

• High school diploma or equivalent 

• At least 2 years experience in property management. 

Physical Requirements: 

• Must be able to withstand long periods of time walking and/or standing. 

Living Our Core Values 

Our Core Values are a way of life, not just empty promises. We’re searching for Team Members who:  

• Love what they do to make our guests’ dreams come true and shows it through delivering service excellence authentically. 

• Continually raise the bar by investing in their own personal development and looking for innovative ways to exceed our guests’ expectations. 

• Make every moment count, so our Team Members look forward to coming to work every day and our guests look forward to creating new memories on their return visits. 

• Consistently do the right thing for our Team Members and guests by keeping promises and delivering on commitments, building trust along the way.  

• Demonstrate kindness by following the ‘Golden Rule’, ensuring that Team Members and guests have a voice and feel valued. 

About Cove Communities 

Cove Communities is well capitalized, progressive real estate company that acquires manufactured housing communities and RV resorts in Canada and the US. The founders of the company have a track record of building and managing dynamic, fast-growing companies with exciting upward mobility and remuneration for those Team Members that propel results.