Budget Management, Capital Project, Coaching, Communication Skills, Construction Inspection, Corporate Policies, Customer Relations, Customer Service Operations, Customer Support/Service, Driver's License, Equal Employment Opportunity (EEO), Expense Tracking, Financial Reporting, Leadership, Maintain Compliance, Maintenance Services, Multitasking, Onboarding, Operational Audit, Operational Support, Operations, Organizational Skills, Performance Analysis, Performance Management, Performance Metrics, Preventative Maintenance, Problem Solving Skills, Property Management, Quality Monitoring, Regulations, Regulatory Compliance, Resident Retention, Retail, Revenue Growth, Risk Management, Sales, Staff Development, Support Documentation, Team Lead/Manager, Team Player, Vendor/Supplier Relations
Assistant Community Manager
Location: Taylor, MI
Schedule: Full-Time, On-Site
Compensation: $50,000-$55,000 annually, plus performance-based bonus opportunity
Join a Team That Creates Exceptional Resident Experiences
We''re seeking an experienced and motivated Assistant Community Manager to help lead the day-to-day operations of a thriving apartment community in Taylor, Michigan. This role is ideal for someone who enjoys balancing customer service, operations, team leadership, and financial performance while preparing for future advancement opportunities in property management.
As the Assistant Community Manager, you''ll work closely with the Community Manager to ensure exceptional resident experiences, strong occupancy performance, quality community presentation, and operational excellence. You''ll serve as a key leader within the community and step into a leadership role whenever needed.
Why Join Us?
- Competitive compensation of $50,000-$55,000 plus bonus opportunity
- Career growth and advancement opportunities
- Collaborative and supportive team environment
- Opportunity to make a direct impact on residents and community success
- Stable, growing organization with a strong commitment to excellence
What You''ll Do
Community Operations & Resident Experience
- Support daily operations and help achieve occupancy, revenue, resident satisfaction, and quality goals.
- Assist in monitoring community performance metrics and identifying opportunities for improvement.
- Serve as a resource for residents and help resolve escalated concerns professionally and efficiently.
- Conduct regular inspections of buildings, amenities, grounds, and vacant apartments to maintain community standards.
- Promote a positive resident experience through outstanding customer service and engagement.
Financial & Leasing Support
- Assist with monitoring budgets, expenses, occupancy trends, and leasing performance.
- Support leasing, renewal, and collection efforts to maximize revenue and occupancy.
- Review operational and financial reports and help implement strategies to improve performance.
Maintenance & Vendor Coordination
- Partner with the Maintenance Supervisor to ensure work orders, apartment turns, preventive maintenance, and resident requests are completed efficiently.
- Help coordinate vendor relationships and monitor service quality.
- Support capital improvement projects and community enhancement initiatives.
Team Leadership & Development
- Assist with onboarding, training, coaching, and development of team members.
- Help coordinate schedules and ensure appropriate staffing coverage.
- Participate in performance discussions, recognition efforts, and accountability processes.
- Serve as Acting Community Manager when needed.
Compliance & Risk Management
- Ensure compliance with Fair Housing regulations and company policies.
- Support leasing documentation accuracy and operational consistency.
- Help identify and address potential operational or compliance risks.
What We''re Looking For
Required Qualifications
- 3-5 years of experience in property management, customer service, sales, collections, hospitality, retail leadership, or a related field.
- Strong leadership, organizational, and communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Customer-focused mindset with excellent problem-solving abilities.
- Understanding of Fair Housing regulations or willingness to learn.
- Valid driver''s license and reliable transportation.
Preferred Qualifications
- Previous multifamily housing or apartment management experience.
- Experience leading teams, coaching employees, or coordinating operations.
- Knowledge of leasing, resident retention, and occupancy management.
Equal Opportunity Employer
McKinley is committed to providing equal employment opportunities to all employees and applicants and maintaining a safe, healthy, and drug-free workplace.