Assistant Coordinator, Fairhope

Overview:

The Assistant Coordinator is responsible for the clinical, operational, and administrative oversight of outpatient services in Baldwin County ensuring high-quality service delivery, staff supervision, productivity, and compliance with ADMH, Medicaid, Joint Commission, and CCBHC standards.

Responsibilities:

Primary Job Functions

 

Program Operations & Clinical Oversight
Directs and organizes clinic
Assists in program planning, development, and implementation
Monitors program goals aligned with organizational strategy
Ensures program standards and objectives are met
Identifies problems and implements effective solutions
Monitors contracts and budget (if applicable)
Monitors caseloads and productivity of staff
Ensures staff provide quality services
Provides staff coverage for crisis intervention
Collaborates with internal programs, school systems, and community partners
Demonstrates ability to assess and de-escalate crisis situations
Adheres to professional code of ethics
Provides clinical supervision
Demonstrates competency in child/adolescent behavioral health

 

Personnel Management & Leadership
Interviews and screens applicants per HR policies
Provides staff orientation and training
Applies personnel policies consistently
Completes performance evaluations
Promotes team-based treatment
Provides leadership and supervision (individual and group)
Ensures staff competency

Supervision & Professional Development
Participates in clinical supervision and consultation
Incorporates feedback for improvement
Enhances clinical and leadership skills

Clinical Operations & Care Coordination
Conducts daily huddles
Oversees referrals and screenings
Coordinates intake scheduling and assignments
Oversees admissions
Monitors treatment plan approvals
Oversees transfers and transitions of care
Participates in MDT (Multi-Disciplinary Team) meetings
Oversees DHR reporting (as applicable)

Crisis Management
Reviews crisis reports and ensures follow-up
Brings crisis reports to huddle (with Assistant Director, Child and Adolescent Outpatient Services)
Supports crisis intervention coverage
Oversees crisis response processes

Documentation, Billing & Compliance
Oversees notes and billing accuracy
Ensures documentation is timely and compliant
Oversees treatment plan development and approvals
Ensures documentation supports medical necessity
Oversees audit readiness

Parent / Patient Communication Oversight
Oversees parent/guardian communication processes
Ensures calls are returned timely (within 24 hours)
Addresses urgent parent concerns immediately
Oversees complaint resolution and escalation
Ensures documentation of all parent interactions
Identifies trends in parent concerns and implements improvements

Productivity & Administrative Oversight
Monitors productivity
Oversees case load management
Oversees daily schedules and staffing
Reviews timecards and clockings
Reviews Mileage
Oversees purchasing and resource needs
Coordinates work orders
Oversees notebook review and documentation tracking

Training & Staff Development
Oversees new therapist supervision
Coordinates staff trainings (treatment plans, documentation)
Oversees Relias training compliance
Supports intern development
Develop programming to support AOP and COP interns
Provides reflective supervision (including Littles (0-5) program as needed)

Program & Community Engagement
Participates in BCBE meetings
Participates in Federal Program meetings
Participates in Children’s Policy Council (CPC)
Attends school-based collaboration meetings annually
Supports special programs (e.g., camps)

Additional Responsibilities
Daily Huddle participation
Monthly DMH Huddles
Monthly Child & Family Huddles
Intensive Home Services supervision (as needed)
Aftercare reporting
TPR team assignments
JCL commitments and training
Quarterly meetings
Monthly meetings with Prevention Supervisor (BCBE)
Orientation of new counselors with school systems
Clinic visits across all locations

Administrative Expectations
Participates in performance improvement activities
Participates in committees
Completes tasks timely
Uses community resources appropriately
Maintains licensure and CEUs

 

Work Environment
Clinic and community settings
Travel between locations required
Will be in each location weekly, regular schedule with no less than 1 day a week at each Baldwin County Location for the duration of a work day.
School-Based Clinical Oversight (if needed for Coverage)
Day Treatment (if needed for Coverage)

Qualifications:

Minimum Qualifications
Master’s degree in a mental health discipline with two (2) years post-master’s experience
Licensure preferred (LPC, LMSW, LICSW, or equivalent)

Knowledge in adult and child/adolescent behavioral health competencies (within 6 months), including:
Psychiatric disorders across populations
 Growth and development (intellectual, emotional, physical, spiritual)
Community resources
Co-occurring disorders and addiction
Cultural diversity
Family dynamics and parenting
 Effects of abuse and neglect
Behavior management and crisis intervention (including non-violent crisis intervention)
Psychiatric rehabilitation principles
Educational methods for behavioral health populations
CANS (Child and Adolescent Needs and Strengths)
Alabama Department of Mental Health (ADMH), Medicaid, and Joint Commission standards