Auditing, Campus Recruiting, Communication Skills, Community Support, Computer Networks, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Entry, Data Management, Detail Oriented, Document Management, Driver's License, Higher Education, Leadership, Meet Sales Quota, Microsoft Office, Multitasking, Organizational Skills, Presentation/Verbal Skills, Productivity Management, Records Management, Secondary School, Student Financial Services, Student Services, Systems Administration/Management, Team Player, Telephone Skills, Time Management, Willing to Travel, Writing Skills
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The University of Miami Division of Enrollment Management has an exciting opportunity for a full time Assistant Director, Admissions to work in Coral Gables, FL.
Reporting to a member of the Undergraduate Admission senior leadership team (Associate Director or Director), the Assistant Director is responsible for recruiting, evaluating, and enrolling talented students in alignment with the University's enrollment goals and policies. The role requires significant travel during peak recruitment seasons as well as participation in on-campus and virtual events designed to engage prospective students and their families.
This position involves 4-6 weeks of domestic travel in the fall and 2-3 weeks in the spring, along with evening and weekend commitments during high-volume periods (September-May).
Core responsibilities:
Campus-Based Admission Activities
- Serve on the Application Review Team, supporting the management of the application review process, specifically serving on the domestic review committee.
- Managing various support projects/auditing during the summer months in preparation for the new application cycle.
Recruitment & Outreach
- Represent the University at high schools, community colleges, college fairs, community-based organizations, and off-campus recruitment events.
- Engage with prospective students, families, school counselors, and other key influencers through presentations, information sessions, and one-on-one conversations.
- Build and maintain strong relationships with school and community partners to support the University's visibility and enrollment goals.
Application Review & Counseling
- Evaluate undergraduate applications for admission in accordance with institutional policies and enrollment objectives.
- Provide timely, accurate, and personalized counseling to prospective students, families, and counselors on admission policies, academic programs, student life, and financial considerations.
- Respond promptly to phone calls, emails, and other inquiries from prospective and admitted students.
Data & Systems Management
- Utilize Slate (Technolutions CRM) to manage student records, communications, and data entry.
- Use Box and Microsoft Office Suite for document management and office productivity.
- Track and report recruitment activities and outcomes to support data-informed decision-making.
Professional Engagement
- Secure personally developed inquiries and leads from recruitment activities and campus events.
- Collaborate with colleagues across the Admission team and University offices to achieve enrollment goals.
- Maintain a valid driver's license and be willing to travel independently by car or other means as necessary.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Core Qualifications:
- Bachelor's degree required; master's degree preferred.
- Minimum 3 years of relevant work experience; 1-3 years of professional experience in undergraduate admission or a related student services field (higher education experience preferred).
- Professional Attributes: Strong written and verbal communication skills; excellent customer service orientation; highly organized with the ability to manage multiple priorities simultaneously; detail-oriented with accuracy in data and communication; adaptable and solutions-focused; able to think strategically; proactive and self-starting in approach.
- Personal Attributes: Creative, optimistic, and open-minded; confident and dependable; able to bring humor, energy, and positivity to a collaborative team environment.
- Proficiency with CRM systems (Slate experience strongly preferred), as well as Microsoft Office Suite.
- Maintain a valid driver's license and be willing to travel independently by car or other means as necessary.
Any relevant education, certifications and/or work experience may be considered.
The University of Miami is recognized as one of the nation's premier research institutions and academic health systems and is among the largest employers in South Florida.
With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally.
We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full time
Employee Type:
Staff