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Assistant Director, Disability Services

George Mason University

Fairfax, Virginia

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JOB DETAILS
SKILLS
Americans with Disabilities Act (ADA), Best Practices, Case Management, Coaching, Communication Skills, Consulting, Disability Accommodations, Disciplinary Action, Equal Employment Opportunity (EEO), Legal, Maintain Compliance, Mentoring, People Management, Performance Analysis, Performance Reviews, Record Keeping, Regulatory Compliance, Service Delivery, Staff Development, Strategic Planning, Team Lead/Manager, Time Management, University/School Policies
LOCATION
Fairfax, Virginia
POSTED
4 days ago
Department: UL

Classification: Professional Faculty

Job Category: Administrative or Professional Faculty

Job Type: Full-Time

Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)

Location: Fairfax, VA

Workplace Type: Hybrid Eligible

Sponsorship Eligibility: Not eligible for visa sponsorship

Salary: Salary range starting in the low $70k. Salary commensurate with education and experience

Restricted: Yes

Criminal Background Check: Yes

About the Department:

Disability Services ensures equitable access to George Mason University's programs and services for qualified students with disabilities. A qualified student with a disability is a student with a disability who meets the academic and technical standards required for admission or participation in the university's education program and services. As defined in the Americans with Disabilities Act (ADA) and section 504 of the Rehabilitation Act of 1973, a person has a disability if the person: has a physical or mental impairment that substantially limits one or more major life activities, if such individual has a record of such an impairment; or is regarded as having such an impairment. Disability Services is committed to upholding the letter and spirit of the laws, such as the Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973 that ensure equitable treatment of people with disabilities. Disability Services strives to foster partnerships with students, faculty, and staff to create environments that are welcoming and accessible for all.

About the Position:

Reporting to the Associate Director, the Assistant Director of Disability Services plays a key role in promoting accessibility and equal opportunity across university programs and services. While directly supervising a team of Access Consultants and wage staff, this position provides guidance on accommodation processes, and works directly with students to determine reasonable accommodations under ADA and Section 504, with potential focus areas such as Law School and Housing accommodations. The Assistant Director collaborates with students, faculty, staff, parents, and community members; serves on relevant university committees, and engages in educational initiatives that advance campus accessibility, awareness, and an all-inclusive design.

Responsibilities:

Access and Accommodations
  • Leads the unit's access and accommodation processes, ensuring consistent, high-quality service delivery;
  • Provides mentorship and support to the Access Consultant team to promote professional growth and effective student case management;
  • Advises and assists Access Consultants with complex accommodation determinations and serves as a secondary reviewer for challenging cases, ensuring students receive appropriate access while supporting staff development; and
  • Maintains an individual caseload as appropriate and ensures compliance with ADA, Section 504, and institutional policy.
Supervision
  • Provides effective direct supervision to approximately 3-5 employees, including full-time Access Consultants and wage staff;
  • Sets clear performance expectations, goals and deadlines aligned with unit, divisional, and university strategic plans;
  • Communicates expectations effectively, monitors employee productivity and development, and provides continuous feedback and coaching to support staff growth and accountability;
  • Prepares and conducts timely performance evaluations, and maintains accurate records of employee performance, feedback, and disciplinary actions, ensuring adherence to legal and university policies and procedures;
  • Collaborates with UL divisional partners/stakeholders to address performance concerns; and
  • Encourages and supports ongoing professional development opportunities for staff, ensuring they have the tools and training needed to succeed in their roles.
Campus Consultation and Collaboration
  • Serves as a liaison and resource for faculty, staff, and campus partners on disability-related accommodations, access issues, and best practices; and
  • Collaborates with campus stakeholders to promote accessibility and resolve implementation barriers.
Education and Campus Outreach
  • Develops and delivers training and outreach on disability accessibility, all-inclusive pedagogy, and compliance/legal responsibilities;
  • Outre

About the Company

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George Mason University

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