ASSISTANT DIRECTOR ENGINEERING Graduate Programs & Research

Boston University

Boston, MA

JOB DETAILS
SKILLS
Analysis Skills, Artificial Intelligence (AI), Budgeting, Campaigns, Coaching, Communication Skills, Computer Skills, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support/Service, Data Analysis, Email Campaign, Executive Assistant Skills , Genetics, Marketing, Marketing Communications, Marketing Software, Marketing Strategy, Microsoft Office, Military, Onboarding, Operational Strategy, Operations Planning, Operations Processes, Presentation/Verbal Skills, Project/Program Management, Scripting (Scripting Languages), Software Engineering, Standards Development, Student Admissions, Sustainability, Webinar, Writing Skills
LOCATION
Boston, MA
POSTED
30+ days ago

ASSISTANT DIRECTOR ENGINEERING Graduate Programs & Research

Category: Charles River Campus --> Professional Job Location: BOSTON MA United States Tracking Code: 26500996050304 Posted Date: 352026

Salary Grade: Grade 47 Expected Hiring Range Minimum: $62,000.00 Expected Hiring Range Maximum: $70,000.00

The salary of the finalist selected for this role will be set based on a variety of factors including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty training, and internal pay comparison. The above hiring range represents the Universitys good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Type: Full-Time, Regular

As a central member of the College of Engineerings Graduate Programs Office (GPO), the Assistant Director reports to the Director of Masters Admissions and leads the implementation, marketing, and operational strategy for the new Online Master of Science in Software Engineering for Artificial Intelligence (OMSE). This role is responsible for directing all activities related to recruitment, selection, and yield for the OMSE program, with a particular emphasis on marketing strategy, data analysis, recruitment planning, and relationship building. The position plays a critical role in ensuring the successful launch, growth, and long-term sustainability of the program.

The Assistant Director delivers a customer service-driven admissions model and ensures a seamless, supportive experience for prospective and admitted students. Responsibilities include:

  • Identifying and cultivating prime prospective candidates
  • Evaluating applications for admission
  • Maintaining consistent communication with admitted students to support deposit conversion and onboarding

In addition, the role oversees and serves as the primary liaison between GPO and Education Dynamics (EDDY), including:

  • Developing standard operational procedures
  • Ongoing oversight of communications
  • Management of program-specific and admissions questions from EDDY

The Assistant Director serves as the lead in the development, review, and approval of all OMSE marketing and recruitment content used by EDDY, which includes email campaigns, landing page content, and enrollment coach scripts, with extensive coordination and revision cycles to ensure accuracy and alignment with ENG academic policies and messaging.

The Assistant Director collects and analyzes enrollment and recruitment data to inform decision-making for the online masters and other degree programs, builds sustainable and flexible models for marketing communications and application processing, and contributes to broader admissions initiatives within graduate engineering and special projects in the GPO.

Required Skills:

  • B.S. or B.A. required
  • Exceptional written and oral communication skills
  • Ability to develop and manage client relationships with a superior customer satisfaction focus
  • Demonstrated ability to set and meet targets
  • Strong analytical and computer skills, including MS Office, CRM management, report building, communication campaigns, planning, and executing virtual recruiting and yield events
  • Candidate must be excellent at both written and oral communication, including creating and presenting webinars and information sessions
  • Ability to handle the demands of a fast-paced, multi-faceted, changing environment
  • At critical times during the recruitment process, night and weekend work is required

Please submit resume and cover letter.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

About the Company

B

Boston University

Boston University is one of the leading private research and teaching institutions in the world today, with two primary campuses in the heart of Boston and programs around the world. As a Boston University employee you will be part of a dynamic community where every individual is valued. You'll reap the rewards of being on a college campus, such as direct access to the heart of the education and research community and a myriad of opportunities to help create a positive impact on our students' educational experiences. Education thrives in Boston, and working here – at one of the largest employers in the city – will give you the opportunity to contribute to our mission and work with some of the most experienced educators and staff in the nation.

COMPANY SIZE
1 to 9 employees
INDUSTRY
Education
WEBSITE
http://www.bu.edu/