Assistant Director for Visitor Services

Assistant Director for Visitor Services

Salary

See Position Description

Location

Richland County, SC

Job Type

FTE - Full-Time

Job Number

9761599

Agency

University of South Carolina

Opening Date

08/19/2026

Closing Date

9/4/2026 11:59 PM Eastern

Class Code:

UA05

Position Number:

9761599

Normal Work Schedule:

Monday - Friday (8:30 - 5:00)

Pay Grade

Unclassified

EEO Statement

Equal Opportunity Employer

Agency Specific Application Procedures:

Your application must be submitted online at https://apptrkr.com/9761599. Google Chrome must be used as the preferred internet browser to enter the applicant portal. QuickLink (Place in Browser): https://apptrkr.com/9761599.

Veteran Preference Statement

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

• Description
• Benefits

Job Responsibilities

Assistant Director for Visitor Services

Department: EM USC Visitor Center and Tours

Advertised Salary Range:

Part/Full Time: Full Time

About UofSC

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelors degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.

Inclusive Excellence Statement

Advertised Job Summary

The Assistant Director for Visitor Services is responsible for overseeing campus partner engagement for weekday visits and large-scale admissions events, including developing and sustaining strong relationships with campus partners and key community stakeholders. This position collaborates across campus and with external partners to advance departmental initiatives, support visitor reception efforts, and contribute to departmental assessment activities, with a particular focus on evaluating and strengthening partnerships.

This position contributes to the development of visit strategies that determine the success of USCs enrollment goals. The Assistant Director evaluates visit program logistics and develops, implements, and assesses processes related to visitor reception, customer service, student staffing, visitor engagement, and space functionality.

The Assistant Director supervises the Manager of Visitor Services and provides backup coverage and support for the Welcome Center. This position will work with campus and community partners to support this effort.

This position contributes to the development of visit strategies that determine the success of USCs enrollment goals. The Assistant Director is also expected to periodically participate in various on and off-campus activities and events.

Minimum Qualifications (Classified and Unclassified positions)

Preferred Qualifications

• Experience in higher education setting, especially campus visit programming and/or enrollment management.
• Expertise in managing multiple projects from concept stage through production and delivery and in using project management tools.
• General knowledge of Technolutions Slate or other Customer Relationship Management (CRM) system is a plus.

Knowledge/Skills/Abilities

• Excellent organizational skills, mastery of logistics and high level of attention to detail relative to managing multiple projects.
• Strong verbal, written, and interpersonal communication skills and ability to collaborate and negotiate with others to arrive at amendable solutions and deliverables.
• Must be able to cultivate and manage key relationships with internal constituents, university partners, and external vendors.
• Ability to meet deadlines and prioritize and manage multiple responsibilities concurrently.
• Individual must be responsible, creative, and capable of working independently to handle the considerable duties, volume of traffic, problem-solving, and decision making.
• Must be able to work independently and with little direct supervision, but also collaboratively as a member of a team.
• Position requires some evening and weekend work.

Job Close Date

09/04/2026

Special Instructions to Applicant

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by September 4, 2026

To apply, please visit: https://apptrkr.com/9761599

EEO Statement

The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.

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Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

Employer State of South Carolina

Agency University of South Carolina Address Division of Human Resources

Columbia, South Carolina, 29208

Phone 803-777-3821

The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.