Assistant Director, Ministry Process Management

Samaritan's Purse

Boone, NC

JOB DETAILS
SKILLS
Analysis Skills, Channel Strategies, Data Analysis, Data Quality, Delivery Management, Dental Insurance, Disability Insurance, English Language, Establish Priorities, Evangelism, Flexible Spending Accounts, Genetics, Geographic Information Systems (GIS), Geospatial Analysis, Information Technology & Information Systems, Leadership, Life Insurance, Microsoft Word, Operational Strategy, Prescription Drugs, Process Management, Product Management, Project Management Software, Project Tracking, Project/Program Management, Proposal Writing, Reporting Dashboards, Research Skills, Spatial Data, System Operations, Systems Administration/Management, Tableau, Team Lead/Manager, Test Plan/Schedule, Vision Plan, Willing to Travel
LOCATION
Boone, NC
POSTED
12 days ago

Assistant Director, Ministry Process Management

Location: Boone, NC, United States

Job ID: 17437

Date Posted: Jun 24, 2026

Job Description

Get Involved!

Samaritan''s Purse is looking for an Assistant Director, Ministry Process Management to serve with the Ministry of Operation Christmas Child (OCC) at our International Headquarters in Boone, NC. Join our outstanding team and help take the good news of great joy to children all around the world!

A day in the life of an Assistant Director, Ministry Process Management:

At Samaritans Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe.

In the role of Assistant Director, Ministry Process Management, you will have the opportunity to:

  • Maintain your personal relationship with Jesus Christ and be an effective witness for Him

  • Collaborate with IT partners to develop, launch, and manage strategic short and long-term initiatives for OCC

  • Design and implement solutions to organizational challenges to drive operational efficiency and maximize ministry impact

  • Lead a team of project managers in the delivery of key OCC initiatives

  • Manage new product rollout and system upgrades

  • Oversee projects to assure strategic alignment in collaboration with IT partners

  • Direct user story definition, accept testing plans, and validate projects before rollout

  • Provide strategic leadership and oversight for data analytics and geospatial systems across OCC operations

  • Set objectives, prioritize initiatives, and focus resources on enterprise tools such as Tableau and GIS services

  • Partner with the Strategic Reporting Manager to provide direction for dashboard development, data integration, and reporting standards ensuring alignment with ministry goals and data integrity

  • Set the plans and standards for training staff and documenting IT systems

  • Work with project managers to ensure software rollouts include clear user guides and consistent support resources

  • Serve in an OCC processing center for a minimum of one week during OCC processing season (Nov-Dec)

  • All other duties as assigned

Learn more about serving with Samaritans Purse.

Qualifications & Experience:

  • Bachelor''s degree from four-year college or university; and seven to ten years related experience and/or training in project management; or equivalent combination of education and experience

  • 12 credit hours of college-level Biblical Studies (required); if not already completed, opportunity to meet and complete requirement is available upon hire

  • Comprehensive knowledge of OCC IT projects and programs

  • Comprehensive knowledge of testing OCC IT systems and programs

  • Project management and data analysis skills

  • Ability to conduct research, analyze data and write proposals

Job Location: Boone, NC

Type: Full-Time

Language Requirement: Fluency in English (required)

Travel Expectations: 35-40 days annually; maintaining required travel documents and vaccinations for entry into foreign countries will be necessary

Benefits:

  • On-site Medical Clinic (staff and dependents)

  • Medical, prescription, dental & vision insurance

  • Flexible Spending Account (FSA)

  • Long-term and Short-term disability insurance

  • Paid Family Medical Leave

  • Term Life Insurance

  • 401(k) retirement savings plan

  • 10 paid holidays

  • 12 vacation/personal days

  • 10 sick days

Samaritan''s Purse Mission Statement:

Samaritan''s Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan''s Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God''s love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.

Samaritan''s Purse Statement of Faith:

  • We believe the Bible to be the inspired, the only infallible, authoritative Word of God. 1 Thessalonians 2:13; 2 Timothy 3:15-17.

  • We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. Matthew 28:19; John 10:30; Ephesians 4:4-6.

  • We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15.

  • We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:89; Titus 3:4-7.

  • We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16,17,18; Ephesians 6:12; Colossians 2:6-10.

  • We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. 1 Corinthians 15:51-57; Revelation 20:11-15.

  • We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church. 1 Corinthians 12:12, 27; Ephesians 1:22-23.

  • We believe that the ministry of evangelism and discipleship a responsibility of all followers of Jesus Christ. Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15.

  • We believe Gods plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9.

  • We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. Matthew 9:35-38; 22:37-39, 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15.

  • We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10.

  • We believe that God wonderfully and immutably creates each person biological male or female. These two distinct but complementary sexes together reflect the image and likeness of God. Rejection of ones biological sex is a rejection of Gods merciful design and creative order. Genesis 1:26-27;1 Corinthians 6:9; Deuteronomy 22:5

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About the Company

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Samaritan's Purse