Assistant Director of Admission

Posting Details

Position Information

Job Title Assistant Director of Admission Summary

Working within a progressive enrollment management model, the Assistant Director of Admission increases the John Carroll University reputation and brand awareness within a specific territory. This role works with prospective students throughout the enrollment process, focusing primarily on guiding applicants to the university through the admission review, scholarship, and financial aid processes up to attendance at new student orientation.

As a Jesuit Catholic university, both our pursuit of academic excellence and our commitment to a faith that does justice demandan inclusive environment in whichwe understand and embrace the distinctiveness of each person's experience and the common humanity that unites us all. John Carroll University seeks out exceptional students from diverse backgrounds and identities through our Mosaic initiatives, which bring immeasurable value to our campus and enrich our learning communities.

This Assistant Director of Admission's work will directly serve those students and initiatives

by acting as the Enrollment Division's partner to JCU's Division of Student Experience and Belonging.

Duties and Responsibilities

Devise effective territory management and effective promotion of John Carroll University through the following activities:

• Travel to high schools, college fairs, and regional events.
• Promote John Carroll University through targeted outreach and recurring follow up.
• Daily correspondence-lead/prospect/applicant generation and cultivation, frequent communication in various ways with prospects/applicants/admitted students, working to encourage visits to campus, applications for admission and enrollment deposits.
• Event planning.
• Data analysis.

Develop and maintain relationships with key stakeholders in the Cleveland Metropolitan School District (CMSD), College Now Greater Cleveland, Say Yes Cleveland, Cleveland Community Based Organizations, and more.

• Perform all territory management for CMSD and select schools in Cuyahoga county.
• Host stakeholder events around Greater Cleveland featuring campus partners, young alumni, and current students.
• Attend networking and professional development opportunities to increase brand awareness in Greater Cleveland (OACAC Conference, Articulations, etc.)

Develop strategies that enhance our community relations and support college access organizations in partnership with campus departments and/or external community- based organizations.

• Organize and administer a travel grant program for prospective students, so lack of transportation is never a barrier to visiting John Carroll.
• Assess candidates and make recommendations for admission.
• Group presentations and individual meetings with prospective students and families who visit campus.

Manage merit scholarship review and financial aid awarding for students from a recruitment territory, including:

• Act as the main point of contact for the Say Yes Cleveland and Howley Scholarship processes. Communication of revisions of applicant awards due to revised FAFSA, completed verification, or additional aid.
• Financial Aid Counseling (phone and personal meetings, orientation meetings).
• Other duties as assigned.

Required Qualifications

Bachelor's degree in any field of study.

One or more years of experience working in college admissions or student services.

The ability to multi-task, plan and execute a recruitment territory plan.

Excellent verbal and written communication skills with an understanding of the needs of prospective students.

Strong organizational skills and the aptitude and willingness to perform modest clerical skills.

Belief in the value of a liberal arts education, familiarity with and ability to articulate the value and mission of Jesuit, Catholic education.

Interest in understanding and supporting John Carroll's mission to inspire individuals to excel in learning, leadership, and service in the region and in the world.

Proficiency with Microsoft Office and electronic communication tools with intermediate knowledge of Microsoft Excel, ability to organize and find trends in data.

Ability and willingness to travel to regions out-of-state during key recruitment periods.

A willingness and ability to work extended hours including weekends and evenings during peak times.

Preferred Qualifications

Master's degree preferably in Higher Education or MBA.

3 or more years of experience working in college admissions or student services.

Experience providing superior customer service to a wide variety of constituents, preferably in an educational setting.

Past experience in relationship management and relationship sales best practices.

Ability to build trust with prospective students and their families to assist in overcoming objections.

Spanish language skills

Working knowledge of student information systems, experience with Slate and Banner.

An enthusiasm for helping students and families navigate the college search process.

A high energy level.

Strong attention to detail and responsiveness.

Excellent multi-tasking skills.

Normal Work Location, Hours and Conditions

Generally 37.5 hours per week as assigned. This position may require work be performed outside of normal business hours.

Physical Requirements

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other office locations and to verbally communicate to exchange information.

Hours Full Time FLSA Exempt (Salary) Compensation & Benefits

The hiring range is $45,000 - $50,000, commensurate with qualifications. This position offers a generous Total Rewards package that includes health and dental insurance options, paid vacation, personal, sick, and mission time, holidays, 403 (b) retirement plan, life insurance, and tuition remission benefits for you, your spouse, and children.

About John Carroll University

John Carroll University is a private, coeducational, Jesuit Catholic university, founded in 1886, dedicated to developing people with the knowledge and character to lead and to serve. The University is located in University Heights, Ohio, an attractive residential suburb 10 miles east of downtown Cleveland. Academically, the University consists of the College of Arts and Sciences, the College of Health and the Boler College of Business, which include graduate programs. The University offers more than 70 Academic Programs in the arts, social sciences, natural sciences, and business at the undergraduate level, and in select areas at the master's level.

The University enrolls approximately 2,500 undergraduate students and 500 graduate students and has a student-to-faculty ratio of 13:1. John Carroll University is one of 27 Jesuit universities in the United States and has been listed in U.S. News & World Report magazine's top 10 rankings of Midwest regional universities for more than 30 consecutive years.

Posting Detail Information

Posting Number AS992P Open Date Close Date Open Until Filled Special Instructions Summary EEO Statement

We are an Equal Opportunity Employer. We welcome and value all individuals and encourage applications from people of all backgrounds, experiences, and perspectives.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Where did you first hear about the job opening?

• AJCU

• Alumni Referral

• Diversity Jobs

• Employee Referral

• Facebook

• Google Jobs

• Higher Ed Jobs

• I'm a Current JCU Employee

• Indeed

• Inside Higher Ed

• JCU Website

• LinkedIn

• Ohio Means Jobs

• Other

• NCAA

• The Chronicle of Higher Education

• Twitter/X

• If other, please specify

(Open Ended Question)

(Optional) Documents Needed To Apply

Required Documents

• Resume
• Cover Letter

Optional Documents