Assistant Director of Client Services - Northern Essex Community College

Northern Essex Community College

Haverhill, MA
6 days ago

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Skills

Customer Relationsunmatched
Customer Service Operationsunmatched
Customer Support/Serviceunmatched
Information Technology & Information Systemsunmatched
Leadershipunmatched
Technical Supportunmatched

Description

Location: Haverhill, MA Category: Information Technology Job Type: Full-time Posted On: Thu Aug 6 2026 Job Description:

POSITION: Full-Time Assistant Director of Client Services (Assistant Director): Information Technology Services; Haverhill & Lawrence Campuses; 37.5 hours per week; Non-Unit Professional Position.

SUMMARY: The Assistant Director of Client Services provides leadership and operational oversight for the College''s Service Desk and client support operations across both the Haverhill and Lawrence campuses. This role is responsible for ensuring high-quality, responsive, and customer-focused IT support services for faculty, staff, and students.

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