Assistant Director of Communications

Assistant Director of Communications

Salary

$80,707.00 - $104,920.00 Annually

Location

Missouri City, TX

Job Type

Full Time

Job Number

D62-00011

Department

Communications

Opening Date

08/03/2026

Closing Date

11/3/2026 5:00 PM Central

• Description
• Benefits
• Questions

Definition

The City of Missouri City, known as the "Show Me City," is seeking an experienced, innovative, and strategic communications leader to serve as Assistant Director of Communications / Chief Public Information Officer (PIO).

This executive-level position serves as the operational leader of the Communications Department and is responsible for implementing and managing the Citys communications operations, public information activities, media relations, emergency communications, community engagement initiatives, digital communications, and communications performance analytics.

Reporting directly to the Director of Communications, the Assistant Director oversees daily communications activities, coordinates media relations and public information efforts, manages crisis and emergency communications, while directing departmental workflows, and ensuring the successful execution of strategic communication initiatives.

As the Citys designated Chief Public Information Officer (PIO), this position leads operational communications during emergencies, disasters, incidents, and other critical events. The Assistant Director works collaboratively with Police, Fire, Emergency Management, executive leadership, and departmental staff to ensure timely, accurate, transparent, and coordinated communications with residents, businesses, media representatives, elected officials, and community stakeholders.

The Assistant Director provides leadership and oversight for the Public Information and Community Engagement Division and the Digital Media and Creative Services Division, ensuring communication strategies are effectively implemented across all communication platforms and service areas.

Additionally, this position leads the departments analytics and performance measurement initiatives by utilizing communication metrics, digital analytics, media monitoring, audience insights, and engagement data to evaluate communication effectiveness, improve operational performance, and support data-driven decision-making.

The successful candidate will build and maintain strong working relationships with employees, residents, community organizations, media representatives, elected officials, and external partners while fostering a culture of transparency, responsiveness, collaboration, and excellence in public service communications.

This position reports directly to the Director of Communications.

Examples of Work

• Manages and coordinates daily operations of the Communications Department and implements departmental priorities established by the Director of Communications.
• Serves as the City's designated Chief Public Information Officer (PIO) and coordinates operational public information activities during emergencies, disasters, incidents, and high-profile events.
• Supports Emergency Operations Center (EOC), Joint Information Center (JIC) operations, and coordinates emergency messaging with Police, Fire, Emergency Management, and partner agencies.
• Manages media relations operations, including media inquiries, interview coordination, press releases, media advisories, public statements, and press conferences.
• Develops operational messaging, talking points, speeches, and communication materials related to routine, emergency, and high-profile issues.
• Monitors media coverage, communication trends, public sentiment, and community feedback.
• Provides operational recommendations to department leadership.
• Leads departmental analytics and reporting efforts, including website analytics, social media metrics, communication dashboards, audience engagement reporting, and campaign performance analysis.
• Utilizes communication data and analytics to improve operational efficiency, communication effectiveness, audience engagement, and service delivery.
• Coordinates editorial calendars, workflow management, communication requests, project timelines, and operational priorities across communications divisions and staff.
• Oversees operational coordination of the Public Information and Community Engagement Division and the Digital Media and Creative Services Division.
• Supports implementation of strategic communications initiatives, branding campaigns, public outreach activities, and citywide communication projects.
• Coordinate and supports major citywide events, initiatives, and outreach programs, including the annual State of the City event and other large-scale community engagement initiatives.
• Ensures communications materials are accurate, timely, accessible, and consistent across print, digital, broadcast, social media, and multimedia platforms.
• Assists in developing and implementing departmental procedures, communication standards, operational protocols, and workflow improvements.
• Supervises, trains, motivates, and evaluates assigned staff; provide mentorship, coaching, and professional development support.
• Assists in administering the department budget and oversee operational contracts, vendors, and consultants as assigned.
• Serves as Acting Director in the absence of the Director of Communications.
• Performs other duties as assigned in support of City operations and departmental objectives.

Education, Experience, or Certification

• Bachelor's degree from an accredited college or university in Communications, Public Relations, Journalism, Marketing, Public Administration, or a related field. A Master's degree is preferred.
• Five (5) years of professional experience in communications, media relations, journalism, public information, emergency communications, or a related area.
• Three (3) or more years of supervisory or management experience is preferred.
• Experience working in municipal or government communications, crisis communications, media relations, emergency management coordination, and public engagement is highly preferred.
• Experience using communication analytics, digital reporting tools, performance metrics, and audience engagement data to evaluate and improve communication efforts is preferred.
• Knowledge of principles and practices of public information, media relations, crisis communications, emergency communications, operational communications management, and digital communications.
• Knowledge of Incident Command System (ICS) operations, emergency management coordination, and operational communication procedures during emergencies and disasters.

Supplemental Information

The Department of Human Resources & Organizational Development may consider an equivalent combination of education, training, and/or experience.Works as an essential employee before, during, and after emergencies or disasters, whether natural or man-made. Subject to emergency operations recall and other assignments necessary to maintain continuity of City services.

Department of Human Resources & Organizational Development

Missouri City, TX 77489

(281) 403-8500

humanresources@missouricitytx.gov

http://missouricitytx.gov

An Equal Opportunity Employer

EMPLOYEE BENEFITS

The City of Missouri City is located less than 30 miles from Downtown Houston and is a great place to live, work, and play. Working for the City offers dual rewards: giving back to the community and making a difference in the lives of residents. With over 400 full-time employees, the City is committed to effective, efficient, and responsive service. We value our employees as our most important resource and offer one of the most attractive and comprehensive employee benefit packages in Texas.

BENEFITS Medical Plans (Three Options)

• Cigna - Health Savings Account (H.S.A.)

• Plan Type: High-Deductible Medical Health Plan

• Provider: Cigna

• Deductibles:

• Single: $2,500 annually

• Family: $5,000 annually

• Out-of-Pocket Maximums:

• Single: $5,000 annually

• Family: $10,000 annually

• Additional Details:

• Employee pays dependent premiums

• Contact HR/OD for a benefits summary, rates, and more details

• Health Savings Account (HSA)

• Provider: H.S.A. Bank

• Features:

• Use for qualified medical, dental, vision, and pharmaceutical expenses

• Contribution Limits:

• Employee only: $4,400 (IRS Limit)

• Employee & Family: $8,750 (IRS Limit)

• Catch-up (age 55+): $1,000

• City Contributions:

• Employee only: $1,500

• Employee & Family: $2,750

• Unused balances roll over and the account belongs to the employee

• PPO Plan

• Provider: Cigna

• Deductibles:

• Single: $1,500 annually

• Family: $3,000 annually

• Out-of-Pocket Maximums:

• Single: $4,500 annually

• Family: $9,000 annually

• Prescription Drug Co-pays:

• Generic: $10

• Preferred: $40

• Non-Preferred: $80

• EPO Plan

• Provider: Cigna

• Deductibles:

• Single: $1,500 annually

• Family: $3,000 annually

• Out-of-Pocket Maximums:

• Single: $4,500 annually

• Family: $9,000 annually

• Prescription Drug Co-pays:

• Generic: $10

• Preferred: $45

• Non-Preferred: $80

Dental Plans (Two Options)

• DHMO Plan

• Provider: Cigna

• Features:

• No deductible

• No annual maximum

• Member co-pay depends on the procedure

• PPO Plan

• Provider: Cigna

• Features:

• $1,500 per person annual maximum

• $1,000 orthodontic lifetime maximum

Vision

• Provider: Vision Service Plan

• Features:

• Eye Exam $10 Copay

• Frames $150 Allowance Annually

Life Insurance

• Provider: Ochs Securian Financial

• Coverage:

• $50,000 Basic Life, Accidental Death & Dismemberment (Paid by the City)

• $10,000 Group Term Life for Spouse (Paid by the City)

• Supplemental Life Insurance: Up to $500,000

Flexible Spending Account

• Provider: Flores

• Features:

• Pre-tax Medical Spending Account

• Pre-tax Dependent Care Account

Supplemental Insurance Policies

• Provider: Aflac

• Accident

• Short-Term Disability

• Critical Illness

• Hospital Indemnity

• Life Insurance

Retirement Benefits

Texas Municipal Retirement System (TMRS)

• Statewide retirement system

• 7% employee contribution

• City contributes 2 to 1

• Visit TMRS for more information

Optional Deferred Compensation

• 457 Plan and ROTH IRA available through Mission-Square

Other Benefits

Holidays

• 13 paid holidays per calendar year:

• New Year's Day

• Martin Luther King Jr. Day

• Good Friday

• Memorial Day

• Juneteenth

• Independence Day

• Labor Day

• Veterans Day

• Thanksgiving Day

• Friday after Thanksgiving Day

• Christmas Eve

• Christmas Day

• One additional floating holiday for regular, full-time employees

Vacation

• Earned based on years of service:

• 0-5 years: 14 days

• 6 years: 15 days

• 7 years: 16 days

• 8 years: 17 days

• 9 years: 18 days

• 10-14 years: 19 days

• 15 years or more: 20 days

• Employees working a 24-hour shift, including sleeping time, will have each shift counted as two 12-hour days.

Sick Leave

• 6 days per calendar year.

Educational Reimbursement

• With prior approval of the employees supervisor and Department Director, the City may reimburse up to 100 % of the cost of tuition, books, lab fees, etc. for work-related courses or degree plans associated with the employees current responsibilities or workshops/seminars and professional training sessions. This is based on the successful completion of required course(s) with a passing grade of C or better. The maximum reimbursement is $3000 per Fiscal Year.

Contact the Citys HR/OD Department for benefits summary, rates and additional details...

Employee Assistance Program (EAP)

• Provider: Alliance Work Partners

• 8 free counseling visits per family member, per issue, per year.

Wellness Program

• Free/reduced health screenings, health fairs, and free memberships to the Tennis & Recreation Center.

Fun Benefits

• Annual events like the Employee Holiday Luncheons, and Public Service Recognition Week.

01

Do you possess a Bachelor's degree from an accredited college or university in Communications, Public Relations, Journalism, Marketing, Public Administration, or a closely related field or higher?

• Yes
• No

02

How many years of professional experience do you have in communications, media relations, journalism, public information, emergency communications, or a related field?

• Less than 5 years
• 5-7 years
• 8-10 years
• More than 10 years

03

How many years of supervisory or management experience do you possess?

• Less than 3 years
• 3-5 years
• More than 5 years

04

Do you have experience working in municipal or governmental communications, including public information, crisis communications, media relations, emergency management coordination, or community engagement?

• Yes
• No

05

Do you have experience utilizing communication analytics, digital reporting tools, performance metrics, or audience engagement data to evaluate and improve communication strategies?

• Yes
• No

06

Please describe your experience using analytics, reporting tools, metrics, or engagement data to measure communication effectiveness and support decision-making.

Required Question

Employer City of Missouri City

Address 1522 Texas Parkway

Missouri City, Texas, 77489

Phone (281) 403-8500

Website http://missouricitytx.gov