Job Number: PC2642-0602
Classification: Full Time
Center: Central
City: Waterville
State: ME
HealthReach Community Health Centers is seeking an experienced and motivated professional to serve as Assistant Director of Operations. The person in this role works closely with leadership to ensure efficient, high-quality service delivery, regulatory compliance, and continuous improvement in organizational performance. The person in this position leads the school-based health center service line, oversees HealthReach Community Health Centers' Safety/Emergency Preparedness programs, spearheads the patient grievance process, supports facility management, and leads various project-based initiatives. The Assistant Director of Operations supports development and implementation of operational policies and procedures, monitors performance metrics and identifies opportunities for improvement, collaborates with teams to optimize workflow and patient services, ensures compliance with healthcare regulations and organizational standards. An associate degree is preferred. An equivalent combination of experience, education, and training will be considered.
HealthReach's Central Office is home to the Administration, Billing, Finance, Communications, and Information Technology departments of HealthReach Community Health Centers - a Federally Qualified Health Center consisting of twelve community health centers located across Central and Western Maine. The office is located just minutes from thriving downtown Waterville, which is home to Colby College, well-established dining and nightlife, numerous shopping opportunities, and an up-and-coming art scene. Waterville is a short 25-minute drive to Augusta, Maine's state capital, and is conveniently situated near I-95 for easy access to all of the opportunities Maine has to offer.
The selected candidate will receive competitive salary and benefits, and pension plan with employer match. Please send resume to: Human Resources, 10 Water Street, Waterville, ME 04901, Fax 660-9901, E-mail Personnel@HealthReach.org