Assistant Director of Regional Recruitment - Denver Region Based

ANNOUNCMENT OF POSITION VACANCY

FLSA Status:

United States of America (Exempt)

Compensation:

$60,000-$70,000

Commensurate with education and experience. Excellent health and retirement benefits package: Click here for more information!

SECTION I - OUR VALUES CULTIVATE OUR VISION AND CULTURE

At CMU, we believe in acting from a foundation of goodwill. This belief gives us the courage to form meaningful relationships, embark on joint endeavors and take risks in the pursuit of new possibilities. It's this courage that enables the Mavily to explore new ways of thinking and doing, knowing that there is no perfect solution, no perfect idea.

From this place of humility and courage, we've built a culture of resilience. We invest in the future by continuously adapting to change, overcoming challenges, and seizing new opportunities. We recognize that change is constant, and our resilience allows us to embrace it with confidence. Endless curiosity drives us to approach the unexpected as if it were expected, seeing opportunities for discovery and renewal in every challenge. In this community rooted in love and dignity, curiosity thrives, leading to endless opportunities for growth and advancement.

Inspired by the soul of the West-the spirit that our region embodies-we emerge as a force for positive change, harnessing our collective power to build a Human Scale University that reflects our values and brings to life our shared vision of the world we aspire to create.

Colorado Mesa University Core Values

Love - Extending oneself for nurturing the growth of self and others

Dignity - Respecting the intrinsic value of each person and believing that others act from a foundation of goodwill

Courage - Taking risks in the pursuit of new possibilities

Humility - Suspending one's ego and pride to recognize that no idea is perfect and being open to the input of others

Resiliency - Investing in the future by adapting to changes, overcoming challenges and pursuing Opportunity

Curiosity - Cultivating awe and exploring the unknown

Power - The strength to act collaboratively with individual agency to achieve our goals

SECTION II - THE SEAT

At CMU, we look at every position as a seat. Every seat is vital and the individual in the seat contributes significantly to our mission of providing an affordable and accessible education and forming meaningful and mutually enriching partnerships that support the well-being and vibrancy of our community. As a human centric organization, a priority is to ensure we have the "right seats" in our organization, and that the expectations, ownership and accountabilities are defined and communicated clearly for the success of the individuals holding the seats.

The Assistant Director of Regional Recruitment serves as a key leader within the undergraduate admissions team, with primary responsibility for supervising a team of 2 admission counselors who are regionally based (with the possibility of growth to more regional team members). This role supports the strategic planning, execution, and evaluation of recruitment efforts designed to attract and enroll a talented, diverse incoming class at Colorado Mesa University.

In addition to managing their own recruitment territory, the Assistant Director provides daily guidance, mentorship, and professional development support to the admission counselor team. They assist in the implementation and adjustment of the overall first-year recruitment strategy, ensuring that institutional enrollment goals are met. Responsibilities include overseeing team travel planning, reviewing application evaluation processes, setting team priorities, and supporting counselors in their outreach efforts.

The Assistant Director represents the institution at high schools, college fairs, community-based events, and campus programs. They participate in admissions committee meetings, review and evaluate first-year applications, and collaborate closely with colleagues across campus to support yield and engagement initiatives.

This position requires strong leadership, communication, and organizational skills, along with a commitment to fostering an inclusive admissions environment. Seasonal travel, evening and weekend work, and a proactive, team-oriented mindset are essential.

OVERVIEW AND ROLE SCOPE OF TEAM AND/OR TASKS

TEAM LEADERSHIP & SUPERVISION

• Supervision of a team of two to three admissions counselors
• Provide daily guidance, mentorship, and professional development support
• Foster a team culture of transparency, collaboration, and accountability aligned with CMU values
• Oversee team travel planning and outreach strategies.
• Support with leading team meetings and developing training content.
• Hold regular 1-on-1 meetings with admissions counselors and conduct quarterly and yearly performance reviews
• Address challenges that arise in travel, staff supervision, or applicant engagement.
• Effectively present information and respond to questions from top management

RECRUITMENT STRATEGY & EXECUTION

• Assist in the implementation, adjustment, and evaluation of regional recruitment strategies
• Support counselors in developing and executing travel and recruitment plans
• Represent CMU at external events and serve as a member of regional professional networks
• Support the development and updating of admissions criteria and processes, working closely with other members of the admissions team

TERRITORY MANAGEMENT

• Manage assigned geographic recruitment territory and serve as backup when needed
• Provide one-on-one counseling to future students and their families on the admissions process
• Conduct informational sessions, workshops, and presentations to educate students and families about the benefits of attending the institution, its programs, and opportunities available for students
• Review and evaluate applications for admission based on current policy and practices, ensuring fair and equitable evaluation of all applicants

CUSTOMER SERVICE AND RELATIONSHIP MANAGEMENT

• Provide excellent customer service by responding to inquiries in a timely and professional manner
• Maintain ongoing communication with prospective students throughout the admissions process, ensuring they are informed of their application status, important deadlines, and next steps
• Serve as a primary point of contact for students in designated recruitment territory, offering support through email, phone, and in-person meetings

DATA TRACKING AND REPORTING

• Track and report on recruitment activities, including outreach efforts, applications, and yield outcomes for the region
• Maintain accurate records of all interactions with future students and ensure that information is entered into the admissions database
• Establish awareness about cost effective recruitment activities. Submit travel expenses reports in a timely and accurate manner.
• Provide regular reports to the Director of Admissions, Associate Director of Admissions, and other institutional stakeholders regarding recruitment efforts and regional trends

COLLABORATION AND PROFESSIONAL DEVELOPMENT

• Work collaboratively with Admission colleagues and across departments, including academic departments, IRIS, financial aid, and others, to ensure a smooth wrap around services
• Participate in regular training and professional development to stay current on admissions trends, best practices, and institutional changes
• Engage in ongoing learning of assigned recruitment region(s), its educational landscape, and the unique needs of prospective students in this area
• Support daily office functions

REQUIRED QUALIFICATIONS:

• Bachelor's degree from an accredited college or university
• 3-5 years of progressive experience in college admissions as a full-time staff member
• 1 or more years of supervisory experience of full-time staff; Or at least 2 years of progressively more responsible student staff management and supervision
• Demonstrated leadership skills, including the ability to effectively motivate and support staff in the accomplishment of defined enrollment goals and objectives.
• Ability to work independently and make decisions.
• Excellent written, verbal, and intrapersonal speaking skills.
• Computer proficiency in Microsoft Word, Excel, and Databases.
• Must possess a valid driver's license.
• Willingness and ability to work extended hours, nights and weekends as needed.
• Proficiency in English (oral and written) at native level.

PREFERRED QUALIFICATIONS:

• Master's degree from an accredited college or university.
• Proven experience and interest in staff training and development.
• Experience managing recruitment territory and cultivating relationships with stake holders.
• Demonstrated experience in conceptualizing, planning, and executing admissions, recruitment, evaluation, and yield activities.
• Proven experience utilizing a CRM for student recruitment, preferably Slate.
• Relevant experience working with people from diverse backgrounds and proven sensitivity to those issues affecting underrepresented students in higher education and families, including relevant experience in outreach to disadvantaged students and the organizations that support these efforts.

OTHER CONSIDERATIONS FOR THE ASSISTANT DIRECTOR OF REGIONAL RECRUITMENT

SKILLS & ABILITIES

• Strong interpersonal and communication skills, with the ability to engage effectively with students, families, high school counselors, and other stakeholders.
• Excellent public speaking and presentation abilities.
• Detail-oriented, with the ability to manage multiple priorities and meet deadlines.
• Ability to evaluate academic records and make sound, fair admissions decisions.
• Familiarity with admissions software (e.g., Slate, Ellucian, or similar) and CRM tools is desirable.
• Proficiency with Microsoft Office Suite.

PERSONAL QUALITIES

• Commitment to fostering a positive student experience.
• Ability to work independently and as part of a collaborative team.
• Self-motivated, organized, and adaptable in a fast-paced environment.
• Understanding and appreciation of the value of a college education and a passion for helping students navigate the admissions process.

WORK ENVIORNMENT & PHYSICAL REQUIREMENTS

The work environment and physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The duties of this position are typically performed in a classroom, meeting room or office/home office environment.
• Regular travel within the assigned recruitment territory will be required and this position will likely require evening and weekend hours and overnight travel.
• While performing the duties of this job, the individual is frequently required to stand, walk, sit, and talk, read and/or hear.
• Must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this position include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Must possess and maintain a valid driver's license and the ability to operate a motor vehicle.
• The noise level in the work environment is usually quiet to moderate.

REASONING ABILITY

Strategic and analytical reasoning skills are necessary. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

ACCOUNTABILITY TO RESULTS

The Assistant Director is accountable for leading a high-performing admissions team, achieving recruitment and enrollment goals, ensuring quality and fairness in admissions decisions, and maintaining excellent service and engagement with prospective students and families.

The Assistant Director of Regional Recruitment is accountable for delivering the following outcomes and results to metrics:

• Team leadership and performance tracking
• Recruitment strategy execution and support
• Application review and admission support
• Prospective student engagement and customer service
• Territory management and departmental travel
• Upholding institutional values
• Timely and accurate correspondence. 24 to 48-hour response time 85%-90% of the time.
• Successful attendance and engagement at all recruitment-related events. 100% completion or appropriate documentation of missed/cancelled/rescheduled events.
• 90-day Rocks (Goals) Completion Rate - 80%
• Team development milestones tracked quarterly with 80% or higher completion rate on Rocks.

Owned:

Regional team supervision, mentorship, and management

Support development and execution of travel plans

Assist with implementing recruitment strategies

Relationship development & rapport building

Manage an assigned geographic recruitment territory

Application reading and review

Customer Service

Contributed:

Application reading and review

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER - This position description is only a summary of the typical functions of this seat, and not an exhaustive list of all responsibilities and areas of accountability.

Capacity for this seat includes knowledge, skills and emotional intelligence and ability to commit to this seat.

• Supervise, coach, and motivate a team of admissions counselors.
• Provide constructive feedback, set expectations, and foster professional development.
• Evaluate complex situations holistically and fairly, making sound recommendations.
• Capacity to use data and metrics to guide decision-making.
• Resourcefulness in addressing challenges that arise in travel, staff supervision, or applicant engagement.
• Balance team management, personal recruitment territory, travel and event support or planning simultaneously.
• Ability to establish rapport, foster positive relationships and build trust with students, supporters, counselors and colleagues.
• Experience with, or ability to learn, Colorado Mesa University admissions criteria, application procedures, financial aid options, and programs offered.
• Handle and navigate a fast-paced work environment with competing priorities.
• Make informed decisions evaluating student applications.
• Working knowledge of, or ability to learn, CMU's Customer Relationship Management (CRM) software, the Student Information System (SIS) and various communication tools to manage outreach and data.
• Travel frequently within designated territory and conduct work outside of regular hours.
• Present complex information in an understandable manner to team members and leaders.
• Develop a strategic and budget-aware approach to recruitment activities.

HOW TO APPLY: Applicants will be asked to complete an online application by creating a profile and then providing personal and demographic information. In addition, please be prepared to upload a:

• Cover letter

• Resume

• Copy of transcripts for all degrees completed (if your transcripts include a social security number or birthdate, please redact that information before uploading the document. Official transcripts will be required upon hire)

Colorado Mesa University is particularly interested in candidates who have experience working with students from diverse backgrounds and who have a demonstrated commitment to improving the levels of access and success for underrepresented students within higher education.

Colorado Mesa University is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial and/or motor vehicle history. Applicant must be able to verify U.S. employment eligibility. Colorado Mesa University is an Equal Opportunity Employer, committed to a culturally diverse faculty, staff and student body. Women and minorities are encouraged to apply. Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact the CMU Human Resources Office by phone or email. You may be asked to provide additional information, including medical documentation, regarding functional limitations and the type of accommodation needed.