Assistant Director of Sales and Catering

Troon Golf LLC

Bend, OR

JOB DETAILS
SKILLS
Business Growth, Catering Services, Coaching, Communication Skills, Customer Escalations, Customer Relations, Customer Relationship Management (CRM) Systems, Forecasting, Hospitality Revenue, Juniper Networks Product Family, Leadership, Marketing, Mentoring, Operations Processes, Performance Management, Problem Solving Skills, Revenue Management, Sales, Sales Management, Sales Pipeline, Sales Prospecting, Sales Support, Talent Management, Team Lead/Manager, Team Player
LOCATION
Bend, OR
POSTED
7 days ago

SUMMARY

Juniper Preserve is looking for an Assistant Director of Sales and Catering to lead our Group Sales and Event/Catering Sales teams and serve as a true right hand to the Director of Sales and Marketing. This role owns the day-to-day leadership of the group and catering sales team, from prospecting and contracting through event execution, and is accountable for team performance, client relationships, and departmental results.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Team Leadership

Directly lead and manage the Group Sales team and the Catering Sales team, including

day-to-day coaching, performance management, and professional development

Set clear expectations, hold team members accountable to production and service standards, and

step in to problem-solve when deals or events hit friction

Serve as a secondary point of escalation for clients and staff, resolving issues before they require

the Directors involvement

Group Sales and Catering Sales

Drive group, corporate, and association business from prospecting through contract signature

Oversee the catering sales process, ensuring seamless communication between sales, events, and

operations

Personally manage a portfolio of key accounts and high-value groups as needed

Support wedding sales and planning as needed; prior wedding experience is a strong plus given

Juniper Preserves growing wedding business

Operations and Process

Maintain accurate forecasting, pipeline management, and reporting in iVvy

Identify and fix process gaps between sales, events, and operations before they become

guest-facing problems

Partner with Revenue Management to align group strategy with overall resort revenue goals

Represent the sales and catering function in leadership meetings and cross-departmental planning

as a proxy for the Director when needed

Strategic Support

Take ownership of special projects and initiatives that support departmental and resort-wide

priorities

Bring creative solutions to recurring challenges rather than escalating every issue upward

QUALIFICATIONS

5 to 10 years of sales and catering experience in a resort or high-volume hotel/event environment

Proven experience selling to groups, corporate clients, and associations

Wedding sales or planning experience is a plus

A track record of leading or mentoring a team, with the ability to coach, hold accountable, and

develop talent

Strong problem-solving instincts and the flexibility to shift priorities as the business demands

Excellent communication skills across guests, clients, vendors, and internal teams

Comfort working in a CRM/catering system (iVvy experience a plus)

A collaborative mindset paired with the confidence to make decisions and own outcomes

independently

About the Company

T

Troon Golf LLC