Assistant Director of Ticket Operations

Position Information

General Information

Vacancy Open to All Candidates Employment Type Permanent - Full-time If time-limited, note appointment end date Hours per week 40 Months per year 12 Position Number 012579 NC Salary Grade Equivalency NC08 Classification Title University Program Associate - Contributing Working Title Assistant Director of Ticket Operations Salary Range $35,589 - $46,680 Anticipate Hiring Range $35,589 - $42,436 FLSA Status Non Exempt Division Athletics Department Athletics (Adm) Work Unit Athletics Admin/Support Work Schedule

8:00 am - 5:00 pm; Monday - Friday with evening and weekend hours required in conjunction with scheduled athletic events.

Primary Purpose of Position

The primary purpose of the Assistant Director of Ticket Operations is to assist with the ticket operations of the Charlotte 49ers Ticket Office at UNC Charlotte.

Minimum Education/Experience

Required Minimum Qualifications:

Bachelor's degree or equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions.

Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

Essential Job Duties

Daily and event operations of the Charlotte 49ers Ticket Office at UNC Charlotte to include daily reporting and deposits of ticket revenues, maintaining accurate record-keeping, and presenting inbound and outbound ticket purchasing opportunities for multiple university athletic events based on established athletic department and athletic foundation policies.

Other Work Responsibilities

Works football game days and other assigned sports and special events. Manages home events for sports to be assigned. Assists with maintaining and updating ticketing hardware and software. Assists with game-day event ticket staff training and scheduling.

Departmental Preferred Experience, Skills, Training/Education

Experience in a college athletic ticket office. Proficiency with Paciolan ticketing software and experience with group sales and secondary ticket sales platforms.

Necessary Licenses or Certifications Work Location Athletic Ticket Office Posting date 09/17/2026 Closing date 09/24/2026 Proposed Hire Date 10/05/2026 Contact Information Special Notes to Applicants

• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report.
• The Search Committee will not contact references without first verifying permission with the finalist.
• Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
• Do not write 'see resume' on your application when

completing the job duties section.

• UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • How did you hear about this employment opportunity?

• UNC Charlotte Website

• HERC Job Board

• Inside Higher Education

• Mitratech Circa (formerly known as Local JobNetwork)

• Another Website

• Agency Referral

• Advertisement/Publication

• Personal Referral

• Other

• Where did you learn about this posting?

(Open Ended Question)

• • Do you have a Bachelor's Degree or an equivalent combination of training and experience?

• No

• Yes- I have Bachelor's Degree or Higher

• Yes - I have an Associate's Degree and at least two (2) years of experience related to the position

• Yes- I have a High School Diploma/GED and at least four (4) years of experience related to the position

• • Do you have professional experience working in a college athletic ticket office? If yes, please explain your experience.

(Open Ended Question)

• • Do you have professional experience working with Paciolan ticketing software, group sales, and secondary ticket sales platforms? Please explain your experience.

(Open Ended Question)

Applicant Documents

Required Documents

• Resume / Curriculum Vitae
• Cover Letter / Letter of Interest
• Contact Information for References

Optional Documents