Assistant Director (Office of Housing Stability)

The City of Boston
  • Boston, MA
  • $85,819.55–$121,439.86 Per Year
1 day ago

Job Description

Assistant Director (Office of Housing Stability)

Salary

$85,819.55 - $121,439.86 Annually

Location

Court Street - 26 Court Street

Job Type

Full-Time

Job Number

2026-00131

Department

Mayors Office of Housing

Opening Date

10/07/2026

Closing Date

12/7/2026 11:59 PM Eastern

  • Description
  • Benefits

Overview

The Mayor's Office of Housing (MOH) works to foster healthy, vibrant, and welcoming communities for all by ensuring stable, green, and accessible housing and the sustainable use of land. MOH oversees programs that create and preserve affordable housing, support homeowners and renters, provide housing and services to individuals and families experiencing homelessness, and develop city-owned property. MOH envisions a Boston where all residents have the homes and neighborhoods they need to thrive.

The Mayors Office of Housing works to make Boston a more equitable and inclusive city where all residents can thrive. The Office of Housing Stability (OHS), a division of MOH, is charged with preventing displacement and addressing housing instability among Bostons renters. OHS helps residents in crisis stay in their homes or find safe, affordable housing options.

Under the direct supervision of the Director of OHS, the Assistant Director will provide strategic, operational, and programmatic leadership for the division. The Assistant Director will oversee key housing stability initiatives, ensure seamless day-to-day operations, and support the implementation of new and existing policies and programs. A strong people manager and systems thinker, the Assistant Director will be responsible for fostering cross-team collaboration, leading strategic planning initiatives, and building the infrastructure to sustain equitable service delivery to Boston residents.

Responsibilities

  • Senior leader is responsible for oversight of all programs and staff in the Office of Housing Stability, including supervision and support of staff and interns.
  • Directly supervises and supports the Housing Crisis Coordinator team and the Eviction Prevention team, including the Housing Court Navigator Program Manager.
  • Works closely with the Director to develop and implement appropriate policies and procedures governing the day-to-day operations of the OHS division.
  • Oversees all policy initiatives and handles all program policy research for OHS.
  • Supports the development of new programs. Builds and maintains relationships with key stakeholders, including landlords, management companies, housing authorities, tenants, and community partners, to promote program engagement, resolve housing crises, and support residents in maintaining or securing stable housing.
  • Coordinates the division's strategic planning efforts, including goal setting, performance tracking, and alignment with MOH-wide priorities to meet the needs of an ever-changing rental market and housing ecosystem.
  • Represents the Director as needed in both formal and informal communications with landlords, legal services providers, community-based organizations, and public agencies.
  • Coordinates with senior leadership on financial tracking, program performance, and case management operations and supports the development of data-driven reports to inform decision-making and service delivery.
  • Acts as a liaison between OHS and other City departments or appointed bodies on housing stability-related matters.
  • Works with the Director to manage the OHS budget, propose strategic investments, and prepare budget submissions and financial reports for the Administration & Finance Division.
  • Attends night and weekend community meetings as required.
  • Performs related work as required.

Minimum Entrance Qualifications

  • At least five (5) years of experience in housing, affordable housing programs, homelessness prevention, tenant advocacy, and/or program management, with at least two (2) years of experience supervising and managing staff.
  • Bachelors degree in public policy, urban planning, social work, public administration, or a related field. Advanced degrees or certifications in housing policy, program management, or mediation are a plus.
  • Appropriate educational substitutions may be made.
  • Demonstrated leadership in managing teams and improving organizational effectiveness.
  • Experience managing diverse stakeholders, including property owners, community leaders, nonprofit organizations, and local government agencies.
  • Working knowledge or experience with Microsoft Office and Google Suite; familiarity with Salesforce preferred.
  • Excellent organizational, writing, negotiation, speaking, supervisory, and interpersonal skills.
  • Proven ability to build collaborative relationships, work with colleagues within MOH and other departments to facilitate completion of both small and large projects, and get positive resolutions to outstanding issues.
  • Demonstrated sensitivity to the needs of diverse populations.
  • Must have and maintain a valid MA drivers license and willingness to work evenings and weekends throughout the city.
  • Ability to exercise good judgment and focus on detail as required by the job.

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary Plan/Grade: Non-Union/NU-26

Hours per week: 35

"Please note that the Mayors Office of Housing (MOH) employees and their immediate family members are prohibited from buying or leasing City Involved Housing, with the exception of applicants living in City Involved Housing at the time of hire at MOH. Please refer to the Policy on Employee Participation in MOH Administered Programs."

The City of Boston is proud to be an Equal Opportunity Employer. We invite applications from all qualified individuals and do not discriminate based on race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected category.

At the City of Boston, we provide our employees with a wide array of benefits and resources that foster both their professional and personal development. Our goal is to make City government a place where everyone is empowered to make a positive impact for the communities in which we live, work, and play.

For full-time positions, employees may be eligible for the following benefits depending on the nature of their employment and applicable Collective Bargaining Agreement (CBA) for the position. View the Collective Bargaining Agreements page to learn more.

Benefits Available to City Workers

  • Retirement & Savings Opportunities: Membership in the Boston Retirement System (BRS), a benefit pension plan providing lifetime income to vested employees when they retire, along with deferred compensation options to help you build a secure future. Visit boston.gov/retirement to learn more.

  • Health Insurance & Benefits: The City offers competitive medical, dental, and vision coverage, plus flexible spending (FSA), dependent care accounts, and life insurance for our employees. Visit boston.gov/insurance to learn more.

  • Other Benefits: City employees enjoy a benefits package featuring paid time off and leave, subsidized transit (MBTA and Bluebikes), educational assistance, and employee wellness programs. Visit boston.gov/life-city-boston to learn more.

  • Salary information: To view salary plans and understand how salaries work at the City of Boston, go to boston.gov/salary.

Part-time employees who are scheduled to work for 20 hours or more per week may also be eligible for benefits on a pro-rated basis. Please refer to the applicable Collective Bargaining Agreement (CBA) to learn more about any benefits available for this position.

If you have any questions about the benefits offered for this position, please contact the Office of Human Resources at 617-635-3370 or ohr@boston.gov.

Employer City of Boston (MA)

Address 1 City Hall Plaza, Room 612

Boston, Massachusetts, 02201

Phone 617-635-3370

Website https://www.boston.gov

Numbers & Facts

LocationBoston, MA
Salary$85,819.55–$121,439.86 Per Year

Skills

  • Affordable Housingunmatched
  • Budget Managementunmatched
  • Budgetingunmatched
  • Case Managementunmatched
  • Driver's Licenseunmatched
  • Ecosystemsunmatched
  • Financeunmatched
  • Financial Reportingunmatched
  • Government Organizationsunmatched
  • Homeless Servicesunmatched
  • Interpersonal Skillsunmatched
  • Investment Strategyunmatched
  • Leadershipunmatched
  • Leasingunmatched
  • Legalunmatched
  • Local Governmentunmatched
  • Microsoft Officeunmatched
  • Negotiation Skillsunmatched
  • Nonprofitunmatched
  • Operational Strategyunmatched
  • Operational Supportunmatched
  • Organizational Development/Managementunmatched
  • Organizational Skillsunmatched
  • People Managementunmatched
  • Performance Analysisunmatched
  • Performance Goal Settingunmatched
  • Performance Managementunmatched
  • Policy Developmentunmatched
  • Policy Implementationunmatched
  • Problem Solving Skillsunmatched
  • Procedure Implementationunmatched
  • Project/Program Managementunmatched
  • Property Rentalsunmatched
  • Public Administrationunmatched
  • Public Policyunmatched
  • Salesforce.comunmatched
  • Service Deliveryunmatched
  • Social Workunmatched
  • Staff Policiesunmatched
  • Strategic Planningunmatched
  • Systems Administration/Managementunmatched
  • Team Lead/Managerunmatched
  • Team Playerunmatched
  • Urban Planningunmatched
  • Writing Skillsunmatched

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