Assistant Director, Referral Development

Childrens Specialized Hosp

Mountainside, NJ

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JOB DETAILS

SKILLS

Acute Care, Alliance/Partner Management, Case Management, Communication Skills, Community Health, Csh (C Shell) Scripting, Customer Relations, Customer Service Operations, Customer Support/Service, Government, Hospital, Insurance, Leadership, Market Analysis, Market Research, Market Share, Marketing, Negotiation Skills, Patient Care, Patient Education, Pediatrics, Presentation/Verbal Skills, Product/Service Launch, Registered Nurse (RN), Regulations, Relationship Management, Research Skills, Sales Prospecting, Service Delivery, Strategic Planning, Technical Strategy, Writing Skills

LOCATION

Mountainside, NJ

POSTED

Today

Job Title: Assistant Director Location: Mountainside (MTN) Department Name: Referral Development Req #: 0000246613 Status: Salaried Shift: Day Pay Range: $125,012.00 - $162,516.00 per year Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Summary: Referral Development is responsible for delivering volume targets through growth and development of new and existing inpatient referral sources, Ensuring an expedited process for referred patients to receive services and CSH programs, Responsible to form, identify, negotiate and manage strategic relationships with new and existing customers to meet the volume and census objectives of the organization, Provides leadership and direction to Inpatient PreAdmissions and Referral Development, Ensure that unit department division is in compliance with all applicable policies, laws and regulations, Qualifications: RN, BS in related field, Masters in related field an asset, Minimum three years experience in pediatric rehab and referral development or 3 to 5 years pediatric experience medsurg preferred and 3 to 5 years management related capacity a plus, preferred , Excellent customer service and communication skills, A solid understanding of private and government payors preferred, In depth experience and knowledge of above for at least 3 to 5 years Essental Functions: Oversee, design, develop and implement strategic initiatives to achieve organization volume goals Identify new growth opportunities and develop appropriate plans for execution, including all relevant internal and external stakeholder consultation Identify referral opportunities, develop strategies, and implement with key decision makers in order to drive referrals and admissions, Develop and maintain key leader relationships, both internally and externally, positively interact with and influence key leaders to impart program knowledge and strategic direction High degree of customer facing activity including time in the field with colleagues, key account customers and periodic conference attendance Maintain high level of communication and feedback with both internal and external key stakeholders to ensure appropriate alignment of strategy to in field deliverables Conduct in services to groups of personnel representing referral sources, insurance companies and others as indicated Positively interact with and influence internal customer service, operations and marketing staff to impart technical knowledge and strategic direction Collaborate on new and or expanded service and program launches, including identifying market potential Create innovative approaches to target referral sources to promote enthusiasm for CSH, Provides for a smooth and efficient preadmission admission process from referral and to admission, Develop and implement a system wide outreach strategy in accordance with the organizational plan, Expand the reach of Childrens Specialized Hospital to new providers, Increase numbers of inpatient referrals from providers and referral sources, Excellence in verbal and written communication, Ability to present CSH services and communicate impactfully, Visit acute care facilities and travel, Able to research and analyze market share and competition, Identify and effectively communicate and address points of delay and frictions impacting referrals, Multiple an varied environments including but not limited to hospital pediatric floor, office, conference, community events, patient and family facing, Ability to commute regionally with marketing materials as needed, Work Contact Group Additional Responsibilities Physicians, including but not limited to pediatricians, intensivists, neonatologists, trauma depts, community pediatricians, case managers acute care facilities, insurance companies referral sources, hospital staff, parents, DYFS, and other government agencies, Able to respond to needs of internal staff and external customers, Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks: At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health. Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short & Long Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time.

As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

About the Company

Childrens Specialized Hosp

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