Assistant Director, Welcome Center & Campus Visits

Morehead State University

Morehead, KY

JOB DETAILS
SKILLS
Calendar Management, Communication Skills, Customer Service Management, Customer Support/Service, Driver's License, Establish Priorities, Funding, Interpersonal Skills, Leadership, Lift/Move 50 Pounds, News Reporting, Organizational Skills, Physical Demands, Presentation/Verbal Skills, Recreation, Team Lead/Manager, Training/Teaching, Willing to Travel, Writing Skills
LOCATION
Morehead, KY
POSTED
15 days ago

Posting Details

Posting Details

Job Title Assistant Director, Welcome Center & Campus Visits Posting Number S01429P Type of Appointment FTF; Full-Time Fixed Posting Category Professional (Non Faculty)

Funding Information

MSU Salary Grade 600 Salary Range for Job Posting $45,834

Recruitment Recommendations

Anticipated Employment Start Date for Position 08/01/2026 Open Date 07/02/2026 Close Date 07/16/2026 Open Until Filled Yes

Position details

Advertisement Wording

The department of Enrollment Services at Morehead State University is accepting applications for a full-time position as an Assistant Director, Welcome Center & Campus Visits. The anticipated start date is August 3, 2026.

Morehead State University is located in Morehead, KY, a designated Kentucky Trail Town, nestled in the Daniel Boone National Forest, in close proximity to Cave Run Lake. This location provides opportunities for a wide range of outdoor recreation activities. Morehead State University is recognized as one of the top public universities in the South by U.S. News & World Report. Additionally, Morehead State University is relatively close to a number of larger cities including Lexington, KY, Louisville, KY, and Cincinnati, OH. Morehead State University delivers a strong and affordable education for friendly, ambitious students who thrive in a student-focused learning environment defined by small class sizes and faculty committed to teaching and student success.

RESPONSIBILITIES: The Assistant Director of the Welcome Center and Campus Visits is responsible for internal recruitment operations within the office of Admissions at Morehead State University. Performs all significant recruiting and admissions functions necessary for the university to successfully accomplish its educational business and serve the admissions needs of the university. The Assistant Director is responsible for planning, organizing, and executing recruitment and enrollment services activities on campus including scheduling, planning, arranging of all details related to Open House events, campus visit programs, and all activities related to reception area on the Office of Admission. Incumbent is also for overseeing and supervising the Customer Service Coordinator (reception/front desk) as well as the Graduate Assistant, Staff Assistant, and the student Eagle Guide Team.

REQUIREMENTS: Master's degree, 4 years' experience in related field and valid driver's license required. Ability to lead teams. Excellent written and verbal communication skills. High energy level and interpersonal skills. Self-motivated with the ability to motivate others. Experience in computer applications, with the ability to generate and provide detailed reports on recruitment activities. Must have a valid driver's license.

PREFERRED QUALIFICATIONS: Higher education experience in admissions or related background preferred. A significant degree of tact and diplomacy will be needed to coordinate the duties and responsibilities with the overlapping of operational and administrative lines. Ability to prioritize while handling multiple issues.

SPONSORSHIP: This position is not budgeted for Visa Sponsorship.

Morehead State University is a comprehensive, regionally focused university providing high quality instruction at the undergraduate and graduate levels. The University has an enrollment of over 9,000 students. To apply, visit: https://moreheadstate.peopleadmin.com and complete the MSU Application for Employment along with a cover letter, resume, and the name and contact information for three references. Review of applications will begin after the close date and continue until the position is filled. For preferred consideration, apply by July 16, 2026. Contact the Office of Human Resources at (606) 783-2097 should you have questions about our online application. Please contact Holly Pollock, the search committee chair, at h.pollock@moreheadstate.edu for questions regarding this position. MSU is an Equal Opportunity employer.

Organizational Relationships

The Assistant Director reports directly to the Director, Undergraduate Admissions and supervises the Enrollment Services Specialist, Graduate Assistant and the Eagle Guide staff.

Physical Requirements

Must be able to lift 50 pounds.

Working Conditions

Assistant Director of the Welcome Center and Campus Visits works with a minimum level of supervision. The position will often involve a highly stressful environment. The person holding this position must become familiar with all aspects of the campus community and must have the ability to make independent decisions but yet know when supervisory assistance is required. Decisions may be related to more complex matters within established policy and procedures and the decisions made by this position will affect the work of others in other departments. The effects of errors in judgment can be detrimental to students, and damage the reputation of the University, especially in the area of student enrollment. The Assistant Director of Admissions/Internal Operations will be expected to travel extensively and work irregular hours and including evenings and weekends.

Special Information/Instructions to Applicants

Applicants with hospitality or customer service experience will be given immediate consideration.

Reference Requests

Reference Request Details

Accept References Yes Minimum Requests 0 Maximum Requests

Supplemental Questions

Required fields are indicated with an asterisk (*).

    • Do you possess a master's degree?
  • Yes

  • No

    • Do you have a valid driver's license?
  • Yes

  • No

    • Do you have at least 4 years of related experience?
  • Yes

  • No

    • With regard to employment eligibility, will you now or in the future require employer immigration sponsorship in order to work at Morehead State University?
  • Yes

  • No

    • Do you have the legal right to work in the United States? Federal law requires that employers hire only individuals who are authorized to be lawfully employed in the United States. In compliance with such laws, MSU will verify the status of every individual offered employment and all offers of employment are subject to verification of the applicant's identity and employment authorization. It will be necessary for you to submit such documents as required by law to verify your identification and employment authorization.
  • Yes

  • No

Applicant Documents

Required Documents

  • Resume
  • Letter of Application (Cover Letter)
  • Name & Contact Information for 3 References

Optional Documents

  • Additional Support Document #1
  • Additional Support Document #2
  • Additional Support Document #3

About the Company

M

Morehead State University