Billing, Communication Skills, Credit Cards, Customer Satisfaction, Customer Support/Service, Inventory Cycle Counts, Lift/Move 50 Pounds, Loading/Unloading, Maintenance Services, Order Picking/Packing, Order Processing, Record Keeping, Sales, Sales Support, Store Opening, Telephone Skills, Time Management, Transportation Routing, Vehicle Driving
ESSENTIAL FUNCTIONS:
- Schedules deliveries for customers and sales people.
- Invoices all delivery sales orders to ensure payment.
- Assigns drivers to vehicles and routes.
- Maps all routes for drivers.
- Runs credit checks on deliveries prior to scheduling.
- Pre-authorizes credit cards and checks for SOD, COD and cash sales.
- Tracks outgoing transfers.
- Receives all incoming transfers.
- Maintains driver and vehicle reports (including monthly fuel records and repair requests).
- Opens store daily (takes early calls from customers and employees).
- Addresses all deliver disputes as they arise.
- Maintains business records pertaining to deliveries, pick-ups and transfers.
- Coordinates the loading of trucks.
- Assists with answering phones when needed.
- Ensures that deliveries are timely and customers are satisfied.
- Assists with inventory cycle counts when necessary.
- Takes orders from customers and sales people when necessary.
- Other duties as requested, directed or assigned.
QUALIFICATIONS:
- Previous lumber or building supplies experience strongly desired.
- Previous dispatcher experience strongly desired.
- Work experience of at least one year in sales, sales support, or customer service preferred.
- Excellent communication skills are required.
- Experience using various third party building supplier system applications desired.
PHYSICAL DEMANDS:
- The position could involve sitting, standing, walking, reaching and lifting for long periods of time throughout the day.
- Must be able to lift up to 50 pounds.
Compensation details: 20-26 Hourly Wage
PI4ac749cea43c-6741
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Builders General Supply Co