Assistant Executive Housekeeper
Hotel Operations | Housekeeping Leadership | Performance-Driven
Position Overview
We are seeking a detail-oriented and performance-driven Assistant Executive Housekeeper to support daily housekeeping operations while actively developing, tracking, and improving department performance metrics.
This role goes beyond traditional oversight—you will play a key role in analyzing operational data, leveraging Excel and reporting tools, and driving measurable improvements in housekeeping team productivity, quality, and guest satisfaction.
Key Responsibilities
Housekeeping Operations & Leadership
- Supervise housekeeping team members and daily housekeeping operations to ensure guest rooms and public areas meet brand standards
- Lead, coach, and develop housekeeping associates to deliver consistent, high-quality service
- Support housekeeping scheduling based on occupancy forecasts, productivity targets, and labor budgets
- Conduct routine inspections of housekeeping work to ensure compliance with cleanliness and brand standards
Performance Metrics & Continuous Improvement
- Develop, track, and monitor key housekeeping performance metrics to improve team performance and develop morale and pride in the work
- Utilize Excel and reporting tools to analyze housekeeping data and identify trends
- Partner with leadership to implement process improvements that increase housekeeping efficiency and team performance
- Provide regular performance reporting and insights to the Executive Housekeeper and General Manager
Inventory & Cost Control
- Monitor housekeeping supply levels and manage inventory to maintain cost efficiency
- Support ordering of guest room and housekeeping supplies
Communication & Guest Service
- Maintain clear communication with front desk and maintenance regarding room status and readiness
- Resolve guest and housekeeping associate concerns professionally and promptly
- Promote a culture of accountability, safety, and service excellence within the housekeeping department
Qualifications
- 1+ year of housekeeping or hotel experience required
- Housekeeping supervisory or leadership experience preferred
- Strong Excel and data analysis skills highly preferred
- Proven ability to use metrics to improve housekeeping team performance
- Strong organizational, communication, and problem-solving skills
- Ability to work independently in a fast-paced hospitality environment
Compensation & Total Rewards
Pay Range:
$17.00–$18.00 per hour, based on experience, skills, and qualifications.
Full-Time Benefits Include:
- Medical insurance – employee coverage starting at ~$50/month
- Dental and vision coverage
- Company-paid life insurance
- Short-term and long-term disability
- Optional voluntary life and AD&D
- Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
- Generous Paid Time Off (PTO) and applicable ESST where required
- 401(k) with company participation
- Employee Assistance Program (EAP)
- Hotel discounts and additional employee perks
Schedule & Work Environment
- Full-time and part-time opportunities available
- Must be available to work weekends, evenings, and holidays as needed
- Fast-paced hotel environment requiring strong housekeeping leadership presence
Why Join Us
This is an opportunity to step into a high-impact housekeeping leadership role where you will not only lead the team—but drive measurable performance improvements through data, process optimization, and operational excellence.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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St Cloud Hotel Group LLC