Assistant Facilities Manager

The following physical demands are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit occasionally for administrative and scheduling tasks including computer and keyboard use
• Ability to stand and walk frequently throughout the full shift
• Ability to speak and listen clearly throughout the shift with team members, vendors, and leadership
• Near and far visual acuity required; corrective lenses acceptable
• Ability to lift and carry items up to 50 lb. frequently; occasional team lifts above 50 lb.
• Ability to frequently bend, stoop, kneel, crouch, and reach overhead and at or below shoulder level
• Ability to work at varying heights including above six feet requiring balance and head-to-toe body control
• Ability to navigate and work within tight, restricted, and low-clearance spaces requiring sustained kneeling, crouching, and crawling positions
• Ability to grip, manipulate, and control hand and power tools requiring manual dexterity and upper body strength
• Ability to operate seated motorized equipment including a Kubota UTV requiring hand-foot coordination and sustained alertness
• Ability to work in and transition between extreme temperature environments including high heat and freezing conditions for extended periods outdoors
• Ability to work in environments with elevated noise levels requiring the use of hearing protection

Drives Results | Consistently achieving results, even under tough circumstances.

• Pushes the Facilities team to complete maintenance and repair work to a high standard and on time
• Maintains focus on venue condition goals even during high-demand or short-staffed periods
• Fosters a sense of urgency in the team for resolving issues before they impact the guest experience
• Shows determination in the face of complex repairs, equipment failures, or competing priorities

  Ensures Accountability | Holding self and others accountable to meet commitments.

• Monitors maintenance task completion and holds Team members accountable for quality and standards
• Accepts responsibility for department performance and acts when results slip
• Ensures full compliance with safety, health, and regulatory requirements always
• Follows through on commitments to the Facilities Manager, Operations team, and vendors

  Customer Focus | Building strong customer relationships and delivering customer-centric solutions.

• Addresses gaps in the team's ability to meet the facility standards that directly impact the guest experience
• Ensures maintenance issues are resolved before they affect guests or the overall venue experience
• Holds team members accountable for completing work that supports a safe, clean, and guest-ready venue
• Aligns Facilities operations and daily priorities to support outstanding guest experiences

  Plans and Aligns | Planning and prioritizing work to meet commitments aligned with organizational goals.

• Creates realistic maintenance schedules with tasks sequenced for maximum efficiency
• Anticipates and minimizes bottlenecks, delays, and equipment failures through proactive planning
• Aligns Facilities priorities and daily work plans with the needs of the broader Operations team
• Balances preventive maintenance tasks with reactive repair demands in a high-volume environment

  QUALIFICATIONS

  3+ years of maintenance experience, with at least 1 year of recent supervisory experience
•              Experience in building maintenance, equipment repair, and facilities systemsHigh school diploma or equivalent
•              Must have a clean driving recordExcellent communication, time management, and organizational skills
•              A high level of self-awareness, receptivity to change, and integrityAvailability to work varied shifts, including evenings, weekends, and holidays
•              Must be 21 years of age or older as required by state or local law

  BENEFITS

  Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here.

  ADAThe above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.EEO StatementTopgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. 

• As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.