What You Will Do Support the Facilities Manager in the day-to-day operation of the Maintenance DepartmentMonitor the operation and proper use of all equipment and systems throughout the venueMonitor the use and inventory of spare parts, maintenance supplies, and equipmentCollaborate with the Operations team on building and grounds maintenance prioritiesLead and Develop the Team Coach, develop, and drive engagement with Facilities Team members and PortersEnsure all team members are adequately trained, properly equipped, and held to a high standardDelegate tasks clearly and follow up to ensure timely, quality completionSupport hiring, scheduling, and onboarding of Facilities team membersManage Costs and Compliance Control department budgets and spending within established guidelinesMaintain all safety, health, and environmental policies and proceduresEnsure all city, county, state, and federal maintenance regulations are metMaintain a clean driving record and manage equipment and supply vendors responsiblyUphold Safety and Standards Proactively identify and address maintenance issues before they impact guests or Team membersEnsure facilities standards consistently support the overall guest experienceDemonstrate Topgolf's core values: Fun, One Team, Excellence, Courage, and CaringCore Competencies for Success Drives Results Consistently achieving results, even under tough circumstances.Pushes the Facilities team to complete maintenance and repair work to a high standard and on timeMaintains focus on venue condition goals even during high-demand or short-staffed periodsFosters a sense of urgency in the team for resolving issues before they impact the guest experienceShows determination in the face of complex repairs, equipment failures, or competing prioritiesEnsures Accountability Holding self and others accountable to meet commitments.Monitors maintenance task completion and holds Team members accountable for quality and standardsAccepts responsibility for department performance and takes action when results slipEnsures full compliance with safety, health, and regulatory requirements at all timesFollows through on commitments to the Facilities Manager, Operations team, and vendorsCustomer Focus Building strong customer relationships and delivering customer-centric solutions.Addresses gaps in the team's ability to meet the facility standards that directly impact the guest experienceEnsures maintenance issues are resolved before they affect guests or the overall venue experienceHolds team members accountable for completing work that supports a safe, clean, and guest-ready venueAligns Facilities operations and daily priorities to support outstanding guest experiencesPlans and Aligns Planning and prioritizing work to meet commitments aligned with organizational goals.Creates realistic maintenance schedules with tasks sequenced for maximum efficiencyAnticipates and minimizes bottlenecks, delays, and equipment failures through proactive planningAligns Facilities priorities and daily work plans with the needs of the broader Operations teamBalances preventive maintenance tasks with reactive repair demands in a high-volume environmentQualifications 3+ years of maintenance experience, with at least 1 year of recent supervisory experienceExperience in building maintenance, equipment repair, and facilities systemsHigh school diploma or equivalentMust have a clean driving recordExcellent communication, time management, and organizational skillsA high level of self-awareness, receptivity to change, and integrityAvailability to work varied shifts, including evenings, weekends, and holidaysMust be 21 years of age or older as required by state or local lawPhysical Requirements Ability to sit occasionally for administrative and scheduling tasks including computer and keyboard use; ability to stand and walk frequently throughout the full shiftAbility to speak and listen clearly throughout the shift with team members, vendors, and leadershipNear and far visual acuity required; corrective lenses acceptableAbility to lift and carry items up to 50 lb. frequently; occasional team lifts above 50 lb.Ability to frequently bend, stoop, kneel, crouch, and reach overhead and at or below shoulder levelAbility to work at varying heights including above six feet requiring balance and head-to-toe body controlAbility to navigate and work within tight, restricted, and low-clearance spaces requiring sustained kneeling, crouching, and crawling positionsAbility to grip, manipulate, and control hand and power tools requiring manual dexterity and upper body strengthAbility to operate seated motorized equipment including a Kubota UTV requiring hand-foot coordination and sustained alertnessAbility to work in and transition between extreme temperature environments including high heat and freezing conditions for extended periods outdoorsAbility to work in environments with elevated noise levels requiring the use of hearing protectionBenefits Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that's just for starters for those who qualify. View team member benefits here.EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.#J-18808-Ljbffr