Assistant Family Case Manager - Non-Merit

Assistant Family Case Manager - Non-Merit

Salary

$64,000.00 - $82,954.00 Annually

Location

Towson, MD

Job Type

NON-MERIT

Job Number

01.547 07-26

Department

CIRCUIT COURT

Opening Date

07/15/2026

• Description
• Benefits
• Questions

Regular Schedule: 35 hours per week.

A full-time, non-merit vacancy, with full County benefits, exists in the Circuit Court of Baltimore County.

This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly.

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in this class may be filled from the list of eligible applicants.

All interested candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and/or reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You MUST attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application. Unofficial copies are accepted.

Examples of Duties

Definition of Responsibility

Under the direction of the Family Law Manager, the Assistant Family Case Manager serves as first line supervisor of family DCM staff and assistant to the Family Law Manager. Ensures the efficient operation of all Family Differentiated Case Management functions by implementing, monitoring, and enforcing established procedures and policies. Exercises a high degree of independence, judgment, and discretion in administrative management, case flow, and staff supervision.

Essential Job Duties

Coordinates and supervises staff by organizing, assigning, and monitoring workflow to ensure efficient office operations. Oversees staffing coverage for court dockets and office functions,

ensuring work is completed in accordance with established policies, procedures, and the

expectations of the bench. Monitors productivity, provides and ensures the timely and accurate

completion of assignments and case management responsibilities.

Preserves and reviews recordings of scheduling conferences to ensure quality control, procedural

compliance, and accurate recordkeeping. Schedules and manages all remote scheduling conference

dockets, including Zoom set-up and maintenance of the magistrates' calendar. Monitors and

manages DCM task queues. Generates and distributes to staff weekly report. Analyzes monthly

report. Serves as liaison among family magistrates, attorneys, court personnel, agencies, the

Clerk's Office, and the public regarding case status, scheduling matters, and court procedures.

Processes and manages employee attendance, timesheets and leave requests in Workday.

Maintains inventory and orders supplies for the DCM office. Provides backup coverage for DCM

office when necessary to ensure continuity of operations and customer service.

Reviews work performed by staff to ensure accuracy, quality, and compliance with established

policies, procedures, and court standards. Delivers on-going performance feedback and addresses

employee attendance, conduct, and corrective actions. Resolves workplace and customer conflicts

involving employees, litigants, attorneys, agencies, and other stakeholders, escalating matters to

the Family Law Manager when appropriate. Coordinates and oversees training of new employees,

ensuring proficiency in all assigned duties and responsibilities. Manages cross-training to enhance

staff knowledge, operational flexibility, and continuity of services. Collaborates with the Family

Law Manager to review legislative changes, court rules, and policy updates, and assists in

implementing necessary procedural modifications within the office. Assists the Family Law

Manager with all aspects of case management operations, including workflow management,

procedural compliance, and staff support. Other duties as assigned.

Examples of Other Duties

• Performs other assigned duties or tasks as required.

Qualifications

High school diploma plus seven years of experience in a legal environment

or

Associate's degree plus five years of experience in a legal environment.

Preferred Qualifications

Paralegal training and experience

Supervisory experience

Knowledge, Skills, and Abilities

• Must have an in-depth knowledge of court procedures; exercise a high degree of judgment, tact, diplomacy, and competence in dealing with judges, magistrates, public officials, the public and professional personnel.
• Able to use discretion in matters of confidentiality.
• Must have a thorough knowledge of legal terminology, forms, methods, and procedures.
• Should have knowledge of Windows, Microsoft Office 365 including Word, Excel, Outlook for email and calendar schedules, and web browsers such as Microsoft Edge and/or Google Chrome.
• Proficiency with Enterprise Justice, File & Serve, Teams and Zoom strongly preferred.
• The ideal candidate will work well independently while also interacting well with colleagues and "knowing what they don't know" - recognizing the limits of their expertise and when input from a supervisor is needed.
• Flexibility and willingness to take on new challenges will be critical.

Proof of Licenses, Certifications and Education

Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicants major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency

Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org).

Mail or deliver documents to:

ATTN: Assistant Family Case Manager - Non-Merit

Office of Human Resources

Baltimore County Government

308 Allegheny Ave.

Towson, MD 21204

You MUST attach your resume, transcript(s) or license(s) to your application.

EXAMINATION PROCEDURE

Applicants will be qualified based on an evaluation of their training and experience, as stated on their application. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Conditions of Employment

This position is a non-merit unclassified position with the Circuit Court for Baltimore County and is subject to the personnel policies and procedures adopted by the Court.

Physical and Environmental Conditions

The work of this classification is essentially sedentary but may include occasional walking, standing, lifting of boxes, or other limited physical activities.

Employment Background Investigation

Applicants selected for employment with Baltimore County must successfully complete an employment investigation, including, but not limited to criminal background, education, and fingerprinting checks.

Employment Benefits for Non-Merit or Non-Classified, Part-Time Employees

Baltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise.

Equal Opportunity Employer

Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

Smoke free workplace

All Baltimore County offices are smoke free.

Drug free workplace

Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Employee Assistance Program

Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health Insurance

In order to qualify for health insurance benefits (medical, prescription, dental and vision insurance), part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:

Medical, Prescription, Dental and Vision insurance.

Flexible Spending Accounts

Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life Insurance

In order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Employees may elect basic term life insurance for themselves equal to one time the employees annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

Retirement

Employees are required to participate in the Baltimore County Employees Retirement System, with very limited exceptions.

Paid Leave

Sick Leave - Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement.

Vacation Leave - Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally.

Holidays - Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year. Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year. These holidays are the Christmas holiday and the Independence Day holiday.

Bereavement Leave

Jury Leave

Military Leave

Baltimore County Employees Federal Credit Union

Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.

Direct Deposit

Payroll through direct deposit to the financial institution selected by employee is required.

Deferred Compensation

Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.

Disclaimer

This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.

01

Select the option that best describes your education and experience. (Failure to submit proof of Education beyond high school will result in your application not being considered.)

• Bachelor's degree, plus five years of experience in a legal environment.
• Associate's degree, plus five years of experience in a legal environment.
• High school diploma, plus seven years of experience in a legal environment.
• I do not have the education and experience required for this position.

Required Question

Employer Baltimore County

Address 308 Allegheny Avenue

Towson, Maryland, 21204

Phone 410-887-3135

Website http://www.baltimorecountymd.gov