Assistant FOH Manager

Ironwood Cafe - Cavolis Pizza - NextDoor

westlake, OH

JOB DETAILS
SKILLS
Communication Skills, Customer Support/Service, Food Services, High School Diploma, Leadership, Microsoft Office, People Management, Point of Sale (POS) Software, Problem Solving Skills, Regulations, Resolve Customer Issues, Restaurant, Revenue/Sales Reporting, Safety/Work Safety, Team Lead/Manager, Training/Teaching
LOCATION
westlake, OH
POSTED
30+ days ago
Benefits:
  • Company parties
  • Competitive salary
  • Employee discounts
  • Free food & snacks
  • Free uniforms
  • Paid time off
  • Training & development

Benefits/Perks
  • Flexible Scheduling
  • Competitive Compensation
Job Summary
We are seeking an experienced Assistant FOH Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience. The ability to keep staff on task and ensure all sidework and closing duties are being met. 

Responsibilities: 
  • Train and manage employees and assign duties as needed
  • Lead team in providing exceptional customer service
  • Resolve customer complaints gracefully and with tact
  • Adhere to all health and safety rules and regulations
  • Provide sales and productivity reports to upper management
  • Cover the shifts of absent employees
Qualifications: 
  • High school diploma/GED
  • Open availability (we are flexible in days and request offs)
  • Strong expo skills
  • Previous food service experience
  • Familiarity with Microsoft Office, restaurant management software, and Toast POS software
  • Ability to remain calm and thrive under pressure
  • Excellent management and leadership skills
  • Strong communication and problem-solving skills

About the Company

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Ironwood Cafe - Cavolis Pizza - NextDoor