Job Summary We are seeking an experienced Assistant FOH Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience. The ability to keep staff on task and ensure all sidework and closing duties are being met.
Responsibilities:
Train and manage employees and assign duties as needed
Lead team in providing exceptional customer service
Resolve customer complaints gracefully and with tact
Adhere to all health and safety rules and regulations
Provide sales and productivity reports to upper management
Cover the shifts of absent employees
Qualifications:
High school diploma/GED
Open availability (we are flexible in days and request offs)
Strong expo skills
Previous food service experience
Familiarity with Microsoft Office, restaurant management software, and Toast POS software
Ability to remain calm and thrive under pressure
Excellent management and leadership skills
Strong communication and problem-solving skills
Numbers & Facts
Location
westlake, OH
Job Type
Full-time
Skills
Communication Skillsunmatched
Customer Support/Serviceunmatched
Food Servicesunmatched
High School Diplomaunmatched
Leadershipunmatched
Microsoft Officeunmatched
People Managementunmatched
Point of Sale (POS) Softwareunmatched
Problem Solving Skillsunmatched
Regulationsunmatched
Resolve Customer Issuesunmatched
Restaurantunmatched
Revenue/Sales Reportingunmatched
Safety/Work Safetyunmatched
Team Lead/Managerunmatched
Training/Teachingunmatched
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