Assistant Food and Beverage Manager - Deaconess Henderson Sportsplex

ASSISTANT FOOD & BEVERAGE MANAGER - Deaconess Henderson Sportsplex

DHSP SFM, LLC

LOCATION: Henderson, KY

DEPARTMENT: FOOD & BEVERAGE

REPORTS TO: FOOD & BEVERAGE MANAGER

STATUS: PART-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

Deaconess Henderson Sportsplex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Henderson, KY. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Deaconess Henderson Sportsplex is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY

The Assistant Food & Beverage Manager supports the successful execution of food & beverage and event operations by providing on-site leadership during assigned events. This position helps supervise team members, supports concessions and operational needs, coordinates event-day staffing and shift responsibilities, and helps ensure a clean, safe, and guest-focused environment. The role also serves as a key operational contact during events and assists with opening and closing procedures, event support, and inventory responsibilities as needed.

PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Serve as the on-site manager during assigned events
• Ensure Food & Beverage and Operations team members are performing assigned duties efficiently and professionally
• Supervise staff throughout events and provide guidance as needed
• Coordinate employee lunch and rest breaks to maintain proper staffing levels
• Assign and monitor pre-shift and post-shift responsibilities
• Step in to assist with concession stand operations when needed
• Perform janitorial or facility support tasks as necessary to ensure a clean and welcoming environment
• Serve as the main operational contact for event directors during events
• Open the facility before events and secure/close the venue after events
• Monitor facility cleanliness, safety, and guest experience throughout events
• Address customer questions or concerns in a professional and timely manner
• Ensure staff follow company policies, procedures, and safety standards
• Assist with setup and breakdown of events as needed
• Complete shift reports and communicate operational updates to management
• Help identify and resolve operational issues before they impact guests or events
• Assist with inventory counts and inventory management as responsibilities expand
• Perform other duties as assigned by management

MINIMUM QUALIFICATIONS:

• Must be at least 21 years old
• 1-3 years of culinary experience
• 2-4 years of food & beverage management experience
• Food Manager Safety Certification, Safe Serve Certification, or similar certification (or willing to obtain upon employment)
• CPR and First Aid Certified (or willing to obtain upon employment)
• Requires good communication skills, both verbal and written
• Must have strong leadership skills
• Must be detail-oriented and have outstanding organizational skills
• Ability to maintain focus in a high-volume, fast-paced environment
• Must be able to work irregular shifts to include nights, weekends, holidays as needed
• Proficient in Microsoft Word and Excel

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 50 pounds
• May be required to sit or stand for extended periods of time indoors and outdoors
• Facility has intermittent noise