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Assistant Front Services Manager

SAHARA Las Vegas

Las Vegas, NV

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JOB DETAILS
SKILLS
Communication Skills, Computer Skills, Computer Systems, Computer Workstations, Corporate Policies, Driver's License, English Language, Gaming, High School Diploma, Hotel Industry, Interpersonal Skills, Leadership, Microsoft Excel, Microsoft Outlook, Microsoft Word, Organizational Skills, People Management, Regulations, Safety/Work Safety, Standard Operating Procedures (SOP), Time Management
LOCATION
Las Vegas, NV
POSTED
Today
Assistant Front services manager - Valet

JOB FOCUS:
Focus is on, but not limited to the following:
• Oversees the operation of the Valet department to achieve the highest level of guest service and efficiency.
• Performs all duties in accordance with SAHARA Las Vegas standard operating procedures as outlined in the Team Member Handbook and departmental SOPs
• Full knowledge and understanding of company and department rules and regulations, policies and procedures
• Supporting company and hotel policies and procedures including the promoting and participation in Employee Engagement, Health and Safety, and Guest Service initiatives
• Maintains knowledge off all property events and projects and responsible for effectively communicating the information to allow for proper planning.
• Conduct pre-shifts and ensure Valet employees are informed of all current information
• Ensure all workstations are fully stocked by conducting inventory checks
• Ensure day-to-day Valet operations are running efficiently, this includes staffing levels and upholding associates to the highest level of service standards, productivity and ensuring a clear flow of traffic.
• Supervises all Valet employees, maintains proper employee/employer relations, recognition, evaluating performance and administering discipline
• Responsible for the efficiency of labor scheduling while maintaining labor costs and all departmental expenses
• Provides exceptional, courteous, friendly service to guests and associates that differentiates us from the competition
• Presents a clean, neat and well-groomed appearance
• Assists with other related job duties as assigned

DESIRED QUALIFICATIONS:
• Knowledge of Valet operations in a similar resort setting
• One to Two (1-2) or more years' experience in a supervisory or management role in a similar resort setting
• High School Diploma or equivalent is required
• Must have the ability to effectively communicate in English, both written and verbal forms
• A professional demeanor and attire is to be maintained at all times
• Must have strong interpersonal and organizational skills
• Ability to working independently with little to no supervision
• Must be able to perform in a team environment
• Possess the ability to motivate and maintain effective working relationships across all levels of staff and leadership
• Previous experience in a high-end luxury Gaming or Hospitality environment is desired
• Must have exceptional time management skills
• An intermediate to proficient understanding of Computer systems such as: Microsoft Word, Excel & Outlook is preferred
• Able to operate all types of vehicles with both automatic or manual transmissions while adhering to all health and safety measures
• A valid NV Driver's License is required and must be obtained before entering this position
• A valid Alcohol Awareness Card is required and must be obtained before entering this position
• Must be 21 years of age or older

About the Company

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SAHARA Las Vegas

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