Assistant General Manager
Black Briar
Chicago, IL
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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Beverages, Communication Skills, Cook Dishes, Documentation, Follow Through, Food and Beverage Industry, Health Plan, Leadership, Metrics, Onboarding, Performance Reviews, Team Building, Team Lead/Manager, Time Management
LOCATION
Chicago, IL
POSTED
4 days ago
Company Overview:
Black Briar is a Bold American Tavern rooted in live-fire cooking, a serious raw bar, and hospitality that feels instinctive rather than choreographed. We are building something that lasts - a Chicago institution grounded in discipline, warmth, and craft.
We are looking for an Assistant General Manager who leads from the floor, holds a standard without being told to, and understands that great hospitality is built one shift at a time.
The Role:
The AGM owns the full front-of-house experience at Black Briar. You are the connective tissue between leadership vision and daily execution - present during service, accountable to standards, and invested in the development of every person on your team.
You report directly to the General Manager. This is a floor-first position. If you manage best from an office, this is not the role for you.
What You Own:
Job Summary
- Full FOH operations across all service periods - floor coverage, pacing, and guest experience
- Pre-shift meetings, team communication, and shift accountability
- Real-time labor management and floor adjustments during service
- Reservations execution via OpenTable - pacing, waitlist, and table turn discipline
- Menu knowledge across the full team - food, beverage, and wine
- Scheduling support in 7shifts within established labor targets
- Onboarding and training integration for new FOH hires
- Performance coaching and documentation in partnership with the GM
- Shift reporting, incident documentation, and administrative follow-through
Qualifications + Skills
- 5+ years in full-service FOH operations, with at least 2 years in a management role at a high-volume concept
- Experience at or above Black Briar's price point
- Working knowledge of wine and beverage service; formal certification a plus
- Proficiency with Toast, OpenTable, and 7shifts preferred
- Illinois Food Handler and BASSET certifications required
- Strong communicator - with guests, with your team, and with leadership
- Someone who holds a standard because they believe in it, not because they're being watched
You are warm but not soft. Precise but not rigid. You read a room the way a good bartender does - instinctively, without making a show of it. You believe the best hospitality feels effortless to the guest and disciplined underneath. You are not looking for your next job. You are looking for a place to build something
Compensation & Benefits
- Salary Range: $65k - $80k
- Performance bonus tied to financial and guest experience metrics
- Health benefits with employer contribution
- Employee dining benefit
- Annual performance review with merit increase opportunity
Black Briar is an equal opportunity employer. We are committed to building a team that reflects the city we are proud to call home.
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