Assistant General Manager

Assistant General Manager - St. Barnabas Health System

At St. Barnabas Health System, you have the opportunity to embark on a meaningful and fulfilling career where your contributions are valued, and you play an essential role in advancing our rich and historic mission. Join a dynamic team where you'll not only enjoy competitive pay and benefits but also take pride in the positive impact you make every day. Discover a workplace where your skills, dedication, and individuality are celebrated as part of a supportive and mission-driven community!

Position Summary

We are seeking a proactive and experienced Assistant General Manager (AGM) to support the General Manager in overseeing daily operations within our senior living community. This is a hands-on leadership role for someone who thrives in a fast-paced environment, values teamwork, and is committed to delivering high-quality service.

The AGM will play a critical role in driving operational excellence, enhancing team performance, and maintaining a positive and supportive community culture. This position also requires the ability to step into the General Manager role when needed.

What You Will Do:

• Operational Leadership: Oversee day-to-day operations to ensure efficiency and compliance with company policies and standards.
• Team Management & Development: Recruit, hire, train, and coach team members. Provide ongoing feedback and conduct performance evaluations.
• Customer Service Excellence: Address and resolve resident and customer concerns with professionalism and care.
• Financial Performance: Assist with budgeting, KPI tracking, and financial reporting; identify opportunities for improvement.
• Safety & Compliance: Ensure all health, safety, and security standards are met for residents, staff, and guests.
• Flexibility: Be available as needed to support operations, including evenings, weekends, or holidays when required.

Minimum Requirements:

• Experience: 2-5 years in a supervisory or management role (senior living or related industry preferred).
• Leadership: Proven ability to motivate, develop, and lead high-performing teams.
• Communication: Strong verbal and written communication skills.
• Financial Acumen: Ability to understand, analyze, and report on financials (monthly, quarterly, annual).
• Problem-Solving: Strong decision-making and critical thinking skills.
• Technical Skills: Proficiency with MS Office (Excel, Word, Outlook) and operational systems (POS or industry software).
• Education: High School Diploma required; Bachelor's degree in Business or related field preferred.

Why Choose Us?

We offer a competitive salary plus a comprehensive wellness package

• Health Insurance: Medical, Dental, and Vision
• 401(k): Matching and profit sharing contributions
• Generous Paid Time Off and 7 Recognized Holidays
• Clinical Shift Differentials
• Bonuses: Longevity, Holiday and Referral
• Company Insurance: Disability, Life and AD&D
• Medical Center Discounts: Enjoy savings up to 40% at our Medical Center and Dental Offices
• Professional Development Opportunities
• Other Benefits: EAP, Meal Discounts, Financial Wellness package, Free parking (all locations) and Employee Recognition Programs

Who We Are:

Join the team at St. Barnabas Health System, one of Pennsylvania's largest and most trusted healthcare organizations with a legacy of excellence since 1900. Built on a mission to provide exceptional care to aging adults regardless of financial status, St. Barnabas combines compassion with quality in everything we do. As a valued member of our team, you'll be part of a growing organization with locations across Allegheny, Butler, and Beaver counties. Be proud of where you work-at St. Barnabas, our commitment to excellence is reflected in the outstanding care we deliver and the state-of-the-art facilities we maintain. Make a difference with a company that truly stands out!