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Business Jobs in Kansas City, MO

Assistant General Manager

Tandem Hospitality Group Llc

Kansas City, MO

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JOB DETAILS
SKILLS
Bartending, Communication Skills, Computer Skills, Detail Oriented, Follow Through, Food Safety, Food Services, Food and Beverage Industry, Hospitality and Tourism, Interpersonal Skills, Leadership, Legal, Microsoft Office, Plating Processes, Point of Sale (POS) Systems, Presentation/Verbal Skills, Problem Solving Skills, Quality Assurance, Restaurant, Safety Training, Safety/Work Safety, Team Player, Writing Skills
LOCATION
Kansas City, MO
POSTED
1 day ago
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

JOB DESCRIPTION:

The Food & Beverage Supervisor will oversee the front-of-the-house restaurant service staff and all training. The Supervisor must have previous food service and bar experience and possess outstanding leadership and guest service skills. The Supervisor is responsible for maintaining high standards of guest services, safety, and cleanliness, and can work flexible hours, weekends, holidays and late nights. The Supervisor is to ensure that each and every guest has a positive dining experience from start to finish and that all expectations are exceeded and resolve any issues that may arise.

JOB RESPONSIBILITIES:
  • Oversee a team of employees including hiring, development, scheduling and training
  • Ensure high-level of service in all aspects of operations and give each guest a memorable dining experience from start to finish
  • Properly handle daily cash deposits
  • Open or close the restaurant, securing cash, liquor, and entry points
  • Create a service first work environment
  • Assist kitchen with prep work or plating if necessary, ensuring that every dish that leaves the kitchen is of the highest quality
  • Assure cleanliness of front of the house areas including windows, light fixtures and entrance as assigned
  • Assign service related tasks to servers
  • Properly check out servers and bartenders at the end of their shift
  • Bus tables and assist with processing dirty dishes if necessary
  • Ensure dining tables are properly prepared for service
  • Communicate to staff all current menu choices, specials and menu deviations, or if the kitchen staff is running out of any items
  • Be able to open and pour wine at tableside.
  • Performing basic cleaning tasks as needed or directed by supervisor.
  • Fill in for absent staff as needed.
  • Assist with special events as needed.
  • Greet all guests warmly with an appropriate greeting.
  • Understand and communicate products and services available at the Hotel.
  • Follow all company safety and security policies and procedures
  • Report accidents, injuries, and unsafe work conditions to manager
  • Anticipate and address guests' service needs
  • Develop and maintain positive working relationships with others
  • Comply with quality assurance expectations and standards
JOB QUALIFICATIONS:
  • Prior experience as a Food and Beverage Supervisor
  • Prior guest relations training.
  • Knowledge of proper food handling.
  • Strong written / verbal communication skills.
  • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
  • Punctuality and regular and reliable attendance.
  • Interpersonal skills and the ability to work well with co-workers and the public.
  • Proper food safety training and certification as described by law.
  • Experience working with computers (MS Office/Google) / POS systems (Micros) / Reservations software (Open Table)


Location
Two Birds One Stone

Req Number
FOO-26-00124

This position is currently accepting applications.

About the Company

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Tandem Hospitality Group Llc

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