Overview
The Assistant General Manager supports the General Manager in directing the passenger transit operations of for WMATA Fixed. This position is based in Lorton, VA supporting WMATA Fixed. The Assistant General Manager is responsible for the day to day operations of the contract, facility and safety of personnel and passengers, customer service and managing the financials.
Responsibilities
Day to Day Operations Management
Provides strategic planning and direction to the operations
Manages contract compliance
Has shared responsibility for scheduling, performance evaluation, and staffing responsibilities for the management staff of the facility
Other duties as required
Qualifications
Education, Licensing, and Certifications:
High School Diploma or GED required
Bachelor's degree or equivalent in Business Administration, Logistics, Transportation or related field preferred.
Experience:
5+7 years of supervisory or management level experience in the passenger transportation industry
Labor relations experience preferred
Skills and Knowledge Required:
Knowledge of relevant federal and state employment laws
Thorough knowledge of laws, ordinances and regulations underlying the transit operation
Thorough knowledge of the methods of operation of the transit system's staff and operational departments
Ability to deal with state and local government
Ability to manage cost control and financial/budget experience handling multiple locations
Working knowledge and proficiency with Microsoft Word, Excel and PowerPoint programs
Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization
Ability to organize and perform work efficiently; strong attention to details
Ability to work effectively with labor; including labor grievances and negotiations
Travel requirement (as a percent):