Assistant General Manager
Cucina Alba is a vibrant and stylish Italian restaurant in the heart of New York City, known for its refined yet approachable cuisine, warm hospitality, and elevated dining experience. We bring a modern sensibility to traditional Italian dining, with a focuson fresh, seasonal ingredients and impeccable service.
We are seeking a passionate and experienced Assistant General Manager to support the leadership team and help guide daily operations while continuing to build on Cucina Alba's reputation for exceptional hospitality.
Position Summary
The Assistant General Manager is a key member of the leadership team responsible for supporting the General Manager in all aspects of restaurant operations. This role requires a hands-on leader who thrives on the floor, maintains high service standards, and helps cultivate a positive, high-performing team culture.
The ideal candidate has strong experience in upscale, high-volume restaurants and is passionate about hospitality, guest experience, and team development.
Key Responsibilities
- Support the General Manager in overseeing daily restaurant operations and ensuring smooth service execution
- Lead by example on the floor to maintain hospitality standards and deliver an exceptional guest experience
- Train, mentor, and develop front-of-house team members to uphold service standards and restaurant culture
- Monitor reservations, guest flow, and service pacing throughout each shift
- Handle guest relations and resolve issues quickly and professionally
- Collaborate closely with the Executive Chef and back-of-house leadership to ensure seamless coordination between FOH and BOH
- Assist with staff scheduling, labor management, and shift coverage
- Support recruiting, hiring, and onboarding new team members
- Assist with inventory management, ordering, and cost control initiatives
- Maintain operational standards including opening and closing procedures
- Ensure compliance with health, safety, and labor regulations
- Step in to lead service and operational decision-making in the absence of the General Manager
Qualifications
- 6+ years of restaurant experience, with at least 2–3 years in a management role in an upscale, full-service restaurant
- Previous experience as an Assistant General Manager, Floor Manager, or Service Manager preferred
- Strong understanding of the New York City dining landscape and guest expectations
- Proven ability to lead and motivate teams in a high-volume environment
- Strong organizational and communication skills
- Experience supporting labor management, cost control, and operational systems
- Passion for hospitality, food, wine, and guest experience
- Familiarity with reservation and POS systems such as Resy, Toast, Aloha, or similar platforms
- Flexible availability including evenings, weekends, and holidays
Compensation & Benefits
- Competitive salary and performance-based bonus opportunities
- Health, dental, and vision insurance
- Paid time off
- Dining discounts
- Opportunities for growth within the restaurant group
Compensation Details
Compensation: Salary ($95,000 – $110,000)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Potential Bonuses, Dining Discounts, Wellness Program
Required Skills
Leadership Team Development Guest Engagement Issue Resolution Staff Training Operational Efficiency Performance Metrics Awareness Adaptability Time Management Customer Service Orientation Conflict Resolution Communication Floor Leadership Ability to work in a fast paced environment Strong Problem Solving Skills Experience in Upscale Dining Knowledge of Health and Safety Regulations Capacity for Multitasking Strong interpersonal skills Ability to Mentor and Coach Team Members Experience With Inventory Management