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Assistant General Manager

Hilton Hotels

Overland Park, KS

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JOB DETAILS
SKILLS
Budgeting, Communication Skills, Corporate Compliance, Customer Support/Service, Employee Retention, Federal Laws and Regulations, High School Diploma, Hospitality and Tourism, Hotel Management, Human Resources, Leadership, Maintain Compliance, Operations, Operations Management, Organizational Skills, People Management, Performance Analysis, Policy Development, Problem Solving Skills, Procedure Development, Profit & Loss, Quality Metrics, Staff Development, Staff Motivation, State Laws and Regulations, Team Lead/Manager
LOCATION
Overland Park, KS
POSTED
Today
Description

We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services.

Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you!

Responsibilities

• Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
• Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
• Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
• Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
• Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met

Qualifications

• Previous experience managing a team is required; preferably in a hospitality role such as department manager
• You must have 3 or more years of experience working in the hospitality field
• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• You must have a high school diploma or GED; bachelor's degree in hospitality management, or a related field
• Possess excellent organizational skills, communication skills, and problem-solving skills

About the Company

H

Hilton Hotels

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