Administrative Skills, Billing, Calendar Management, Compensation and Benefits, Cook Dishes, Corporate Policies, Food Quality, Food Services, Food and Beverage Industry, Health Plan, Leadership, Operations, Operations Processes, Payroll Administration, People Management, Performance Reviews, Restaurant, Retail, Revenue Growth, Time Management, Training Program
Lead with excellence. Support the team. Create unforgettable guest experiences.
At Grand Concourse, exceptional dining, timeless architecture, and warm hospitality come together to create a truly memorable experience. We’re seeking an Assistant General Manager who can help drive daily operations, develop a high-performing team, and ensure every guest receives outstanding service. If you thrive in a fast-paced environment and are passionate about leadership, hospitality, and operational excellence, this is your opportunity to play a key role at one of the region’s most iconic dining destinations.
Benefits:
- Extensive and well-rounded training program
- Continued career development and growth opportunities
- Generous employee discounts on dining, retail, amusements, and hotels
- Multiple health benefit plans to suit your needs
- Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
- Paid sick leave
- Paid time off
- Monthly discretionary bonus potential
Responsibilities:
- Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
- Assist the General Manager in ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
- Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
- Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
- Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
- Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews
Qualifications:
- At least 2+ years of senior level management experience in an
upscale / fine dining establishment
- Extensive front of house knowledge; Advanced knowledge of
financial aspects
- Strong interpersonal and conflict resolution skills
- Stable and progressive work history; Strong work ethic
EOE
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Pay Range:
USD $70,000.00 - USD $80,000.00 /Yr.