Assistant General Manager - Retail

Midwest Shooting Center

Toledo, OH

JOB DETAILS
SALARY
$50,000–$60,000 Per Year
SKILLS
Coaching, Customer Satisfaction, Customer Service Operations, Firearms Experience, Hospitality and Tourism, Maintain Compliance, OSHA, Operational Support, Organizational Skills, Pricing, Profit & Loss, Retail, Retail Management, Retail Operations, Revenue Growth, Safety Compliance, Safety Standards, Staff Training, Transaction Processing/Management
LOCATION
Toledo, OH
POSTED
Today
Assistant General Manager
Retail Department

Midwest Shooting Center
Full-time | $50,000-$60,000 per year (base + performance incentives)

About Us

Midwest Shooting Center is a premier indoor shooting range and retail destination offering a professional, safe, and welcoming experience for every guest. With multiple locations and a rapidly expanding footprint, we pride ourselves on excellence in customer service, retail operations, and range safety.

Position Overview

As an Assistant General Manager, you'll lead the day-to-day operations of both the retail store and range floor. This position is responsible for driving revenue growth, maintaining compliance and safety, and ensuring that every guest receives a professional and engaging experience. You'll oversee inventory, pricing, staff training, and performance accountability-building a high-functioning retail team that consistently meets and exceeds company standards.

What You'll Do

  • Lead all retail and range operations to maximize revenue, profitability, and customer satisfaction.
  • Oversee the full retail lifecycle-from inventory intake and pricing to replenishment and accuracy.
  • Maintain strong compliance with ATF, OSHA, and internal safety standards through regular audits and inspections.
  • Train, coach, and hold retail associates accountable for service standards, product knowledge, and range safety.
  • Manage firearm transaction accuracy, including FFL transfers and 4473 form completion.
  • Monitor retail pricing, margin performance, and replenishment timing.
  • Partner with Guest Services to identify and communicate membership and training opportunities.
  • Act as Manager on Duty (MOD) as needed, supporting the overall operation and guest experience.


What Success Looks Like
  • Retail and range revenue and profitability grow consistently.
  • Inventory is accurate, compliant, and well-managed.
  • Retail team members are trained, knowledgeable, and performance-driven.
  • The range is safe, organized, and welcoming to guests.
  • Errors in 4473 forms and compliance documentation are minimized.
  • Retail and range operations directly support membership and training growth.


Who You Are

About the Company

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Midwest Shooting Center