Assistant General Manager

Pembroke & Co., Inc.
  • Royersford, PA
  • Full-time
2 days ago

Job Description

Benefits:
  • Relocation assistance
  • Bonus based on performance
  • Training & development

Position Overview
Supporting one of the largest QSR brands, the Assistant General Manager will support daily operations, develop your team, and help drive strong business results in a high-energy operation. You’ll work closely with the General Manager to ensure smooth operations while gaining the experience needed to grow into a leadership role.

This position is scheduled up to 40 hours per week. The brand's peak hours are during lunch & dinner, Thursday-Sunday. There are growth opportunities within 1-year of employment as the portfolio continues to grow. Candidates who need to relocate will be considered for this position. 


Why join us?
  • Opportunity to grow into a General role
  • Hands-on leadership experience in a fast-paced environment
  • Direct impact on team success and guest experience
Key Responsibilities
Team Leadership 
  • Assist with recruiting, hiring, and training team members
  • Lead by example and work alongside the team during shifts
  • Provide coaching and feedback to support team development and a positive team culture
  • Hold team members accountable for performance and behavior 
Operations & Guest Experience
  • Create a guest-first culture and lead by example to deliver excellent service
  • Maintain brand standards, cleanliness, and food safety
  • Address guest feedback and support service improvements
Business & Financial Performance
  • Support sales growth through execution of promotions and initiatives
  • Help manage labor, food costs, and cash handling
  • Track performance and assist in achieving business goals
Administrative & Operational Support
  • Assist with scheduling, payroll, inventory, and ordering
  • Complete basic reporting and administrative tasks
  • Support and step in for the Store/Restaurant Manager as needed
What We’re Looking For
  • Prior management or leadership experience in restaurant, retail, or customer-facing environment (QSR preferred)
  • Strong communication and teamwork skills with a demonstrated understanding of confidentiality
  • Ability to work in a fast-paced, hands-on role
  • Basic math, problem-solving, and computer skills
  • High school diploma (or equivalent)
  • ServSafe Certification (preferred)

Numbers & Facts

LocationRoyersford, PA
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Coachingunmatched
  • Communication Skillsunmatched
  • Computer Skillsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Food Safetyunmatched
  • High School Diplomaunmatched
  • Leadershipunmatched
  • Mathematicsunmatched
  • Operational Supportunmatched
  • Operationsunmatched
  • Performance Analysisunmatched
  • Problem Solving Skillsunmatched
  • Promotional Programsunmatched
  • Quality System Requirements (QSR)unmatched
  • Restaurantunmatched
  • Retailunmatched
  • Revenue Growthunmatched
  • Sales Supportunmatched
  • Service Deliveryunmatched
  • Team Buildingunmatched
  • Team Lead/Managerunmatched
  • Team Playerunmatched
  • Training/Teachingunmatched

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