Courtyard by Marriott in Shelton, CT is looking for a dynamic and driven Assistant General Manager to help lead our team and elevate the guest experience. This is an exciting opportunity to step into a leadership role at a globally recognized brand while making a real impact at the local level. If you're passionate about hospitality and ready to grow your career, we want to hear from you!
Responsibilities:
Support the General Manager in overseeing daily hotel operations across all departments
Lead, coach, and develop front desk, housekeeping, and food & beverage teams to deliver exceptional guest service
Monitor and manage budgets, labor costs, and revenue performance metrics
Ensure compliance with Marriott brand standards, policies, and procedures
Handle guest escalations and resolve complaints with professionalism and urgency
Assist in recruiting, onboarding, and training hotel staff
Oversee scheduling and manage day-to-day staffing needs to optimize hotel performance
Requirements:
2+ years of hotel management or assistant management experience, preferably with a branded property
Prior Marriott or major hotel brand experience strongly preferred
Strong knowledge of hotel operations including front office, housekeeping, and F&B
Proficiency in property management systems (PMS); experience with Marriott systems a plus
Excellent leadership, communication, and team-building skills
Ability to work a flexible schedule including evenings, weekends, and holidays
Bachelor's degree in Hospitality Management or related field preferred
About Us:
Courtyard by Marriott – Shelton, CT is part of the world-renowned Marriott International portfolio, trusted by travelers for its consistent quality and modern comfort. Our Shelton location prides itself on delivering warm, personalized service to both business and leisure guests in the heart of Connecticut's Naugatuck Valley. We foster a supportive, team-oriented work environment where associates are valued, developed, and empowered to succeed.
Numbers & Facts
Location
Shelton, CT
Skills
Budget Managementunmatched
Coachingunmatched
Communication Skillsunmatched
Food and Beverage Industryunmatched
Global Brandingunmatched
Hotel Managementunmatched
Housekeeping/Cleaningunmatched
Leadershipunmatched
Maintain Complianceunmatched
Onboardingunmatched
Operationsunmatched
Performance Metricsunmatched
Performance Tuning/Optimizationunmatched
Property Managementunmatched
Resolve Customer Issuesunmatched
Service Deliveryunmatched
Staff Requirementsunmatched
Staff Trainingunmatched
Team Lead/Managerunmatched
Team Playerunmatched
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