Catering Services, Coaching, Communication Skills, Cost of Goods Sold (COGS), Detail Oriented, Employee Assistance Plan, Food and Beverage Industry, Genetics, Insurance, Leadership, Legal, Life Insurance, Lift/Move 30 Pounds, Medical Conditions, Microsoft Product Family, Military, Multitasking, Operational Support, Operations, People Management, Point of Sale (POS) Systems, Problem Solving Skills, Profit & Loss, Retail Management, ServSafe Certification, Slack, Team Lead/Manager
Washington, District of Columbia
Assistant General Manager – The Salty Donut
Lead the Team. Elevate the Experience. Grow With Us.
About Us:
The Salty Donut is a chef‑driven, craft donut and coffee shop known for small‑batch flavors, high‑quality ingredients, and unforgettable guest experiences. We’re fast‑paced, team‑oriented, and obsessed with creating a warm, positive environment for both guests and team members.
About the Role:
The Assistant General Manager (AGM) supports all daily store operations and is the Store Manager’s key partner. You’ll help lead the team, maintain exceptional service and product quality, and ensure the shop runs smoothly. This role is ideal for hospitality leaders who thrive in high‑energy environments and want to grow into a Store Manager role.
What You’ll Do:
- Lead by example and support a positive, professional, guest‑focused culture.
- Build strong relationships with guests and team members.
- Assist with hiring, training, coaching, and developing the team.
- Support daily operations: scheduling, inventory, ordering, cash handling, and store readiness.
- Maintain high standards for cleanliness, product quality, and guest experience.
- Resolve guest concerns with a “+1” mindset.
- Assist with catering operations and daily quantity adjustments.
- Ensure all opening/closing procedures and checklists are completed.
- Use company systems (POS, Zenput, Slack, Microsoft Drive) accurately and consistently.
What You Bring:
- 3+ years of supervisory experience in food & beverage; fast casual preferred.
- Strong understanding of P&L, COGS, labor management, and scheduling.
- ServSafe Manager Certification (or ability to obtain within 90 days).
- Excellent communication and leadership skills.
- Ability to multitask in a fast‑paced environment.
- Positive, coachable, solution‑oriented mindset.
- Passion for hospitality and delivering exceptional guest experiences.
- Ability to stand for long periods and lift up to 30 lbs.
- Availability on weekends and holidays.
What We Offer:
- Competitive weekly salary + monthly bonus.
- 45–50 hour workweek with schedule flexibility.
- 6 weeks paid parental leave.
- Health, dental, and vision benefits (full‑time).
- Matching HSA and 401(k).
- Company‑paid life insurance.
- Employee Assistance Programs.
- Pet insurance.
- 40% off donuts, coffee, merch, and catering.
- Friends & family discount.
- Anniversary program.
- Generous PTO, Sick Time & Well‑Being Time.
- Real growth opportunities in a rapidly expanding brand.
Who Thrives Here:
- Leaders who love people and hospitality.
- High‑energy, detail‑oriented problem solvers.
- Team‑first communicators who inspire others.
- Individuals ready to grow into a Store Manager role.
Join Our Leadership Team:
If you’re a hands‑on leader who loves creating great experiences and developing strong teams, we’d love to meet you. Come grow with us at The Salty Donut.
Apply today.
An Equal Opportunity Employer
The Company is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
The Company is a drug-free workplace and participates in E-Verify. All offers of employment are contingent upon the completion and passing of the compliance process.
About The Salty Donut:The Salty Donut is a modern, craft‑donut and coffee shop known for creative flavors, small‑batch baking, and unforgettable vibes. What started in a tiny vintage camper has grown into a nationally loved brand with lines out the door and a loyal community behind us. We’re passionate about quality, hospitality, and creating spaces people genuinely love. If you’re energetic, team‑oriented, and excited to grow with a fast‑moving, fun, and flavor‑obsessed company, you’ll fit right in at The Salty