Assistant Home Shopping Manager

Albertsons

Lafayette, LA

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JOB DETAILS

SALARY

$7–$9 Per Hour

SKILLS

Calendar Management, Coaching, Collective Bargaining, Communication Skills, Corporate Law, Corporate Policies, Customer Experience, Customer Support/Service, Detail Oriented, Distribution Services, Diversity, Food Safety, High School Diploma, Insurance, Leadership, Legal, Lift/Move 50 Pounds, Maintain Compliance, Manufacturing, Metrics, Mobile Devices, Operations Processes, Order Picking/Packing, Order/Customer Fulfillment, Organizational Skills, People Management, Problem Solving Skills, Quality Metrics, Retail, Safety Compliance, Safety/Work Safety, Sanitation, State Laws and Regulations, Team Lead/Manager, Team Player, Time Management, eCommerce

LOCATION

Lafayette, LA

POSTED

Today

Job Description

Position Summary
The Assistant D.U.G Manager supports the D.U.G Manager in overseeing all online order fulfillment and curbside pickup operations. This role ensures accurate, efficient, and timely order picking while delivering an exceptional customer experience. The Assistant D.U.G Manager helps lead the team, maintain productivity standards, and support overall department performance.

Key Responsibilities

D.U.G Operations
- Assist in managing daily Drive Up & Go operations, including order picking, staging, and delivery
- Ensure orders are fulfilled accurately, on time, and to quality standards
- Monitor order volume and adjust staffing and workflow to meet demand
- Support opening and closing procedures for the department
Order Fulfillment & Accuracy
- Oversee order picking to ensure correct items, quantities, and substitutions
- Ensure proper handling of perishable, frozen, and fragile products
- Maintain organization of staging areas and order storage
- Resolve order discrepancies quickly and efficiently
Customer Service
- Provide a seamless and friendly curbside pickup experience
- Assist customers with order pickup and resolve issues professionally
- Handle substitutions, missing items, and customer concerns with urgency
- Maintain strong communication with customers regarding their orders
Team Leadership
- Support training, coaching, and development of D.U.G associates
- Delegate tasks and ensure productivity and accuracy standards are met
- Promote teamwork, accountability, and a positive work environment
- Lead by example in service, efficiency, and attention to detail
Performance & Productivity
- Monitor key metrics such as pick rate, accuracy, and on-time fulfillment
- Identify opportunities to improve workflow and efficiency
- Support labor planning and scheduling to meet business needs
Safety & Compliance
- Ensure adherence to food safety, sanitation, and handling guidelines
- Follow all company policies and operational procedures
- Maintain a clean, safe, and organized workspace

Qualifications

High school diploma or equivalent preferred
Previous grocery, e-commerce, or order fulfillment experience preferred
Supervisory or leadership experience preferred
Strong organizational and time management skills
Ability to work in a fast-paced, deadline-driven environment
Basic computer and handheld device skills

Physical Requirements

Ability to lift and carry up to 50 lbs
Frequent walking, bending, reaching, and lifting
Ability to work in various conditions, including cooler/freezer areas and outdoors

Work Environment

Retail grocery setting with indoor and outdoor responsibilities
Fast-paced, high-volume order fulfillment environment
Exposure to varying weather conditions during curbside delivery
Flexible schedule including early mornings, evenings, weekends, and holidays

About Us

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

About the Team

Pay Transparency:

Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay*, PTO/Vacation pay*, paid holidays*, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis.

*For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.

About the Company

Albertsons

About Us

When Joe Albertson opened his first grocery store in Boise, Idaho, in 1939, he called it "Idaho's largest and finest food store." Joe was innovative. He had one of the first magazine racks in the country. He offered his customers hot, buttered popcorn, roasted nuts, and double-dipped home-made ice cream cones, plus one of the first scratch bakeries.

From the beginning, his philosophy was to "Give the customer the merchandise they want, at a price they can afford, complete with lots of tender, loving care." We still follow that philosophy today. While our company has evolved from a corner grocery store to one of the largest food and drug retailers in the United States, we still run every store like it's our only store.

Today, thanks to the professionalism, diversity and friendliness of our associates, we are thriving in over 2,200 plus stores in 33 states and the District of Columbia under 18 well-known banners including: Albertsons, Safeway, Vons, Jewel-Osco, Shaw’s, ACME Markets, Tom Thumb, Randalls,United Supermarkets, Pavilions, Star Market and Carrs.

Whether you’re just beginning your career or are in the market for a new exciting opportunity, we offer a range of positions in our retail stores, manufacturing plants, distribution centers or corporate headquarters. Join us, as we work together to be the favorite local supermarket!

COMPANY SIZE

10,000 employees or more

INDUSTRY

Retail

FOUNDED

1939

WEBSITE

http://www.albertsons.com

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