Assistant Hospital Manager

Assistant Hospital Manager | $75,000–$85,000Leadership Development OpportunityLocation: Lebanon, NHSchedule: Full-Time | 40 hours/week, flexible based on hospital needsCompensation: $75,000–$85,000 annuallyAre you an experienced veterinary leader ready to take the next step in your career?We are seeking an Assistant Hospital Manager to join our 24/7 emergency veterinary hospital and serve as a key member of our hospital leadership team. This is more than an operational support role—it is an opportunity to develop as a hospital leader, influence culture, build strong teams, and progressively take on greater responsibility across the organization.Working closely with the Hospital Manager and Medical Director, you will help lead the day-to-day operations of a fast-paced emergency hospital while ensuring an exceptional experience for our patients, clients, and team. You will partner with department supervisors, veterinarians, technicians, and support teams to create an environment where people can do their best work and patients receive outstanding care.Schedule

• Full-Time, 40 hours per week
• Flexible schedule based on the needs of the hospital
• Flexibility within the workweek if operational needs result in longer-than-anticipated days

Full-Time Benefits

• Professional Development Assistance
• Medical, Dental, Vision+ HSA/FSA Options
• Insurance Options: Life and AD&D + Short & Long-Term Disability + Critical Illness + Accident + Hospital Indemnity
• 401(k) with employer match
• Access exclusive financial benefits to help you save on student loans, mortgages, and personal loans
• PTO
• Employee Assistance Program
• Veterinary Education Discounts
• Continuing Education+ Free VetBloom access (RACE-approved CE)
• CVT/LVT/RVT license reimbursement
• RECOVER Training for advanced CPR skills
• Employee Pet Discount
• NVA Pet Resort Discount + Pet Insurance Discount

Why This Opportunity?Veterinary medicine is demanding, and exceptional hospitals are built by exceptional teams. We believe strong leadership, collaboration, and a healthy hospital culture are essential to delivering excellent medicine.As our Assistant Hospital Manager, you will have the opportunity to:

• Lead and develop people by coaching, mentoring emerging leaders, and helping build high-performing teams.
• Make a meaningful operational impact by improving workflows, patient flow, staffing, communication, and hospital efficiency.
• Partner with veterinary leadership to support the delivery of exceptional emergency care.
• Develop business and financial leadership skills through exposure to budgeting, labor management, operational metrics, and hospital performance.
• Lead meaningful projects and change initiatives that improve the experience of patients, clients, and employees.
• Grow your leadership career with increasing responsibility and ownership of hospital operations.

What You'll DoIn this role, you will help oversee the daily operations of our 24/7 emergency hospital, ensuring that our teams have the resources, support, and leadership they need to succeed.Your responsibilities will include:

• Supporting daily hospital operations and ensuring efficient patient and client flow.
• Partnering with department supervisors to manage staffing, scheduling, labor utilization, and operational needs.
• Coaching and developing supervisors, team members, and emerging leaders.
• Participating in recruitment, interviewing, onboarding, performance management, and employee engagement.
• Championing an exceptional client experience and assisting with service recovery when needed.
• Monitoring hospital performance, financial metrics, labor expenses, and operational benchmarks.
• Supporting hospital compliance, safety, OSHA, DEA, controlled substance, and regulatory requirements.
• Leading and participating in process improvement and strategic initiatives.
• Maintaining a safe, organized, functional, and welcoming hospital environment.
• Collaborating closely with the Hospital Manager, Medical Director, and hospital leadership.
• Providing leadership and operational support across all shifts, including occasional evenings, weekends, holidays, or emergency situations.

What We're Looking ForWe are looking for a leader who is confident, compassionate, accountable, and solutions-oriented. You should be comfortable making decisions in a fast-paced environment while maintaining a strong focus on people, patient care, and the overall health of the hospital.The ideal candidate will have:

• At least 3 years of progressive leadership or management experience.
• Experience supervising multiple teams or departments.
• Strong communication, organizational, critical-thinking, and conflict-resolution skills.
• The ability to prioritize and make sound decisions in a high-pressure emergency environment.
• Experience coaching and developing team members.
• Proficiency with Microsoft Office and hospital management software.
• Veterinary leadership or emergency/specialty veterinary experience is strongly preferred.
• A bachelor's degree in business, healthcare administration, veterinary technology, management, or a related field is preferred; equivalent leadership experience will be considered.
• CVT/LVT/RVT certification or equivalent clinical experience is a plus.
• Experience with budgeting, financial reporting, operational analytics, compliance, or quality improvement is a plus.

A Leadership Role Designed for GrowthAs you demonstrate success, you will progressively assume greater responsibility for hospital operations, facility oversight, financial management, strategic planning, team development, and organizational leadership. The long-term goal is to develop you into a leader capable of acting on behalf of the Hospital Manager in their absence.This is an opportunity to build something bigger than your own career—to help shape the future of the hospital, develop the next generation of veterinary leaders, and create an environment where veterinary professionals can thrive.If you're ready to take the next step from managing teams to leading a hospital, we'd love to hear from you.About Ethos Veterinary HealthEthos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next.Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You’ll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.Here, mentorship is a two-way street. You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally.At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.Join UsAt Ethos, this isn’t just a job, it’s an opportunity to practice medicine at the highest level and help shape the future of veterinary care.Equal Opportunity EmployerEthos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.

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