Assistant, Human Resources (Full-time)

Milwaukee Area Technical College

Milwaukee, WI

JOB DETAILS
SALARY
$20.63–$25.83 Per Hour
SKILLS
Administrative Skills, Analysis Skills, Best Practices, Budget Management, Budgeting, Calendar Management, Childcare, Communication Skills, Conferences, Customer Relations, Data Analysis, Data Collection, Data Entry, Detail Oriented, Disability Insurance, Diversity, Employee Benefits, Employee Relations, Equipment Maintenance/Repair, Establish Priorities, Event Management, Facilities Planning, Faculty Administration, Federal Laws and Regulations, File Maintenance, Flexible Spending Accounts, HRIS/HRMS, Health Insurance, Healthcare, Higher Education, Human Resources, Human Resources Software, Identify Issues, Insurance, Interpersonal Skills, Leadership, Life Insurance, Mail Processing, Microsoft Office, Multitasking, Operational Support, Operations Processes, Order Supplies, Organizational Skills, Preferred Provider Organization (PPO), Prepare Correspondence, Problem Solving Skills, Process Improvement, Record Keeping, Reporting Skills, Retirement Plan, Software Administration, Spreadsheets, State Laws and Regulations, Statistical Reports, Student Conduct, Team Player, Technical Writing, Telephone Skills, Time Management, Trend Analysis, Tuition Reimbursement, University/School Policies, Word Processing, Writing Skills
LOCATION
Milwaukee, WI
POSTED
1 day ago

Assistant, Human Resources (Full-time)

Salary

$20.63 - $25.83 Hourly

Location

700 W State Street, Milwaukee, WI

Job Type

Full-Time

Job Number

2026-05695

Division

Human Resources

Department

Human Resources

Opening Date

06/24/2026

Closing Date

7/8/2026 10:00 PM Central

Application Requirements

All applicants internal and external must complete a thorough online application. Incomplete applications will not be considered. A verification of education will be conducted if a candidate is selected for the position.

  • Description
  • Benefits
  • Questions

Description

Milwaukee Area Technical College (MATC) is Wisconsins largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. Together, we are meeting the needs of the community we share and are focused on students with the greatest needs. We are seeking passionate individuals to join our team who shares the same passion in serving this purpose. Learn more about MATC atwww.matc.edu.

Please note we have two vacancies

Performs a wide variety of administrative and staff support duties of a highly responsible and confidential nature to assist for the department operations. Work requires broad knowledge of departmental and college operations, policies and procedures, and the exercise of independent judgment, including discretion in the resolution of minor problems and details. This position is the first point of contact for all HR inquiries. Key responsibilities include providing support for HR front desk operations and troubleshooting problems to meet customers' needs.

Provides support in a variety of functions or the department, or other group in an organization. Collects, reviews and analyzes data, and prepares reports, charts, budgets and other presentation materials. Responds to or routes routine inquiries from external or internal sources with standard correspondence or other messaging. Schedules and coordinates meetings, travel, and other group activities. Works under the close direction of senior personnel in the functional area.

Characteristic Duties and Responsibilities

  • Perform front desk reception duties: Answers telephones and directs calls to designated personnel. Responds to questions and inquiries by providing information of a technical nature, requiring knowledge of department operations and procedures; exercises discretion in determining the nature of information to be released; refers unusual inquiries to supervisor for handling.
  • Perform Administrative Tasks: Performs administrative tasks to include but not limited to; Data entry, word processing, filing, composes routine correspondence, greets and assists visitors by directing them to appropriate persons, answers phones, sets appointments, maintains records, orders supplies and equipment repairs. Completes work verification and loan forgiveness requests. Receives, opens, sorts and distributes mail. Routinely checks the HR email mailbox.
  • Prepare and Process Documents: Prepares standard forms, invoices and related documents according to the college procedures and guidelines. Prepare correspondence, memos, minutes, reports, agendas, and other complex, technical and confidential documents captured by various methods.
  • Provide Data Information: Gathers and/or provides information, maintains records, and interprets data requiring reference to a variety of sources. Runs and maintains complex statistical reports including designing formats for complex tables, charts and graphs. May conduct special studies to report recommendations as requested.
  • Personnel File Maintenance: Assists in maintenance of the personnel file room, including but not limited to filing completed paperwork, revising labels due to name changes, moving files to the appropriate cabinets and ensuring the space is neat and organized.
  • HR Event Support: Provides operational support to HR leaders who coordinate HR-led events, ie. All Manager Meetings, MATC Day, Retirement Celebrations, WE Care Breakfast celebrations etc.
  • Answer Correspondence: Responds both orally and in writing to questions relative to the application of district and departmental procedures; edits and proofreads documents; maintains financial, personnel records and databases, and updates them as necessary. Tracks budget, compiles and analyzes information for reports or presentations; prepares charts, graphs, or tables.
  • Systems and Application Support: Complete assigned tasks within HR systems and applications. Create and maintain Google Drive folders and electronic records, initiate communications in Publicate, enter and monitor jobs in Neogov, compile survey results using SurveyMonkey, and support workflow coordination to ensure timely completion and approvals of departmental projects, communications, and administrative processes.
  • Ethics and Confidentiality: Practices honesty by demonstrating a consistent and uncompromising adherence to strong moral and ethical principles, values, truthfulness and accuracy in all actions. Addresses all student and employee behavior in a confidential and respectful manner.
  • Collaborative Teamwork: Establishes, maintains, and enhances positive work relationships with staff, faculty, and administrators. Coordinates closely with the Facilities Planning team and leadership.
  • Continuous Learning & Professional Development: Maintains current knowledge of best practices and standards in higher education with an emphasis on community Colleges. Actively organizes and/or participates in applicable workgroups, trainings, workshops, seminars, committees and professional associations or conferences to promote continuous learning.
  • Other duties: Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.

Qualifications

Compliance with all state, federal, and accreditation standards/requirement, as well as all MATC policies and procedures.

Required Education & Experience: High School Diploma with evidence of the completion of college courses in related field; and One (1) year of clerical or related experience.

Preferred Education & Experience: Associate's degree in related field; and Two (2) years of clerical or related experience. Previous HR experience is a plus.

Knowledge, Skills & Abilities:

  • Working knowledge of MS Office Suite. Ability to create basic spreadsheets and word documents. Working knowledge of Google suite to include Sheets, Docs, etc. Ability to produce surveys using Survey Monkey. Ability to produce professional communications via Publicate.
  • Knowledge of trends, issues, and accepted practices relevant to the position.
  • Deadline and detail-oriented, with strong organizational, analytical, and planning skills.
  • Demonstrated ability to communicate effectively and relate well with students, parents, faculty, staff, and others while maintaining appropriate confidentiality.
  • Strong written communication skills; ability to write clear, structured, articulate communications.
  • Excellent organizational skills with an ability to prioritize and manage multiple tasks and a variety of demands including coordination of events with multiple teams.
  • Strong self-motivation and ability to work as a team member.
  • Demonstrated ability to work effectively with people of diverse backgrounds and promote a positive working environment.

Core Competencies:

  • Customer focus
  • Action oriented
  • Values differences
  • Self-development
  • Compassion
  • Cultivates innovation
  • Optimizes work processes
  • Ensures accountability
  • Collaborates
  • Interpersonal savvy
  • Communicates effectively
  • Instills trust

Supplemental Information

Start Date: This position supports the Human Resources Department.

Hours: This position is a full-time, 40 hours per week, working Monday - Friday from 8:00 a.m. - 4:30 p.m. 4:30pm, Monday - Friday).

Location: Based out of our Milwaukee Downtown Campus

Compensation: Salary pay rates are listed up to the midpoint of the range and placement is determined based on years of experience, internal salary equity, and a review of the applicants employment and educational background as listed on the job application.

Application Materials & Requirements: Please follow these steps.

  1. Complete the Employment Application in its Entirety

You must provide thorough and detailed information for all sections of the application form. An incomplete application will not be considered or reviewed.

  1. Attach All Required Documents (At Time of Application)
  • Cover Letter (optional)
  • Resume; (required) please note, submission of a resume does not satisfy the requirement for a thoroughly completed application.

Interviews: Qualified candidates will be invited to a round 1 interview that will take place virtually or by means of our one-way video software Spark Hire. The final round of interviews are to be determined.

EEO: Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law.

Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process, please contact our office at 414-297-6529 (Wisconsin Relay System: 711) or email jobs@matc.edu.

Health Insurance

  • MATC offers a choice between two medical insurance plans. See below for plan types:
  • Low Deductible PPO
  • High Deductible PPO

Upon selection, the coverage begins the first of the month following start date. You will have 30 days from your start date to enroll. MATC contributes a generous percentage towards medical insurance premium. Both medical plans include prescription drug coverage at no additional cost to employees. Employees are offered an option to enroll in a Health Care Flexible Spending Account (FSA) with the selection of the Low Deductible PPO plan. Employees are offered an option to enroll in a Health Savings Account (HSA) with the selection of the High Deductible PPO plan with employer contributions.

Dental Insurance

  • MATC offers a group dental plan through Delta Dental.
  • Upon selection, the dental insurance plan coverage begins the first of the month following start date.
  • Annual maximum per covered person is $2,500; plan covers preventive, routine, restoration, and has an orthodontic benefit for dependents up to age 19.

Vision Insurance

  • MATC offers a group vision plan through Superior Vision..Upon selection, the vision insurance plan coverage begins the first of the month following start date.
  • Plan covers eye exam, frames, lenses and contact lenses.

Group Life Insurance

  • MATC offers group term life insurance benefits through Madison National Life Insurance Company effective the first of the month of start date and is fully paid for by the College. The amount of insurance is based upon the employee's annual earnings rounded to the higher $1,000.00. The benefit is doubled in the event of accidental death.
  • Supplemental Life Insurance is also available at group rates for employees, spouses, and dependents to purchase.

Long-Term Disability

  • MATC offers long-term disability insurance through Madison National Life Company after 30 days of employment and is fully paid for by the College. Benefits provided are equal to 66 2/3% of base monthly earnings.

Flexible Spending Accounts

  • MATC offers two types of Flexible Spending Accounts (FSA):
  • Health Care FSA
  • Dependent Care FSA

This type of benefit allows employees to set aside pre-tax dollars per calendar year for a variety of medical, dental, and vision expenses (for a Health Care FSA) and for day care expenses for children under 13 or family members that are dependent on you for more than half their support (for a Dependent Care FSA) up to a maximum amount.

Retirement Savings

  • Regular full-time employees of MATC who are hired for greater than 12 months become members of the Wisconsin Retirement System (WRS)'s pension system as of day one of employment. The College currently pays the full cost of the employer contribution (6.9%), and the employee pays the full part of the employee contribution of 6.9% of salary. There is a five year vesting period requirement in order to qualify for any employer contributions made on the employees behalf. Contribution rates are subject to change annually as set by the State.
  • In addition to the WRS pension account, employees may enroll in other optional retirement savings plan such as a 403(b) account or a 457 account on a pre-tax or post-tax basis.

Sick Leave

  • MATC offers employees a generous sick leave plan per year.
  • Each employee may accumulate up to 165 days of full sick leave with an unlimited accumulation of half pay sick leave.

Vacation

  • MATC offers a vacation policy to employees for the purpose of rest and relaxation.
  • Vacation is earned at a generous rate each year of employment. (Not available for Instructors)

Paid & Flexible (Floating) Holidays

  • MATC offers 12 paid holidays for non-Faculty positions and 7 paid holidays for Faculty positions.
  • MATC provides two flexible (floating) holidays per employee per year. (Not available for Instructors).

Tuition Benefits:

  • Employees are eligible for tuition reimbursement and waiver after completing probationary period.
  • Amount allowed per fiscal year is 18 credits at MATC or $1,400 at other accredited institutions.

01

What is the highest level of education you have completed?

  • High School Diploma or Equivalent
  • Some College, No Degree
  • Associates Degree
  • Bachelor Degree
  • Masters Degree
  • Doctorate or PhD
  • Professional Certification or License without a degree
  • None of the above

02

How many years of clerical or related HR experience do you have?

  • 1 - 2 years
  • 2 - 3 years
  • 3 - 4 years
  • 4 or more years of experience

03

Please provide a general description of your related experience.

04

Please provide your ideal salary range. Please provide a number here, do not type n/a or negotiable.

Required Question

Employer Milwaukee Area Technical College

Address 700 W. State

Milwaukee, Wisconsin, 53203

Phone 414-297-6529

Website http://www.matc.edu

About the Company

M

Milwaukee Area Technical College